Aurora-R7, no audio through any audio ports

3. What is 2F-Audio ? Do you have a USB sound-card or headphone connected? The idea was to get this working with a minimum of simple/standard devices connected.

Just been through the process again because once i update the drivers in the device manager its gone.

I was wrong it is realtek and it is called: digital audio (S/PDIF) (Realtek audio)

Does that help? Is there anything else i could try from here?

Thanks

edit: no extra sound card or headset

What kind of dedicated video card to you have, and how many HDMI and/or DisplayPorts are on it?

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@rrvvzz wrote:

1. Nvidia 8gb 1080, 2 hdmi, 2 dispplayport, 1 dvi as far as i can tell, it came with the r7

2. btw thanks for looking into this and being so patient

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1. OK, then I count 4 ports that can handle audio, So these entries named:

digital audio hdmi, high def audio device (not plugged in)

Should be more-accurately and automatically named more like:

Nvidia Output - Nvidia High Definition Audio (not plugged in)

And, there should only be 4 of them named that (not 5). That's using my Aurora-R6 with GTX-1070 (a very similar machine and video-card) as an example and extrapolating some data.

In light of above, looks like you have a problem with your Nvidia drivers.

2. You are welcome. Yeah, everyone tells me I'm patient when it comes to computer and/or networking problems. I'm not as patient as I used to be. :Smile: However, I've found it's often required to fix things. It also takes EFFORT. Another helpful trait is being methodical with your troubleshooting.  

i reluctantly agreed to have a dell 'technichian' have a look at it, because i already spent a couple of days of research on this which I am really not happy to do since it's a new prebuilt computer. that kind of defeats the purpose.

anyway i will report back

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@rrvvzz wrote:

i reluctantly agreed to have a dell 'technichian' have a look at it, because i already spent a couple of days of research on this which I am really not happy to do since it's a new prebuilt computer. that kind of defeats the purpose.

anyway i will report back

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You are not the first to resent having to spend your time and effort fixing a new expensive high-end computer.

We try to help yall in this forum . But since it's rarely fast and easy (or it would already be figured-out ) ... in reality ... most people that feel that way should probably just return it and start-over with a different computer. Slightly beyond the short return period, contact Phone Support and use your extended warranty.