1 Rookie

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4 Posts

December 20th, 2022 06:00

I have not been able to upgrade from 1.0.22 to 1.0.23. It fails every time, regardless of whether I try to do it by downloading the EXE file from the Dell Support site (get an error message that it's not compatible), or use the Alienware Update app (spins for several minutes before failing) or use Support Assist app (also fails). 
Has anyone been successful in updating?

2 Intern

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396 Posts

December 20th, 2022 07:00

Well, that is most unfortunate, I merely download the file from the Dell Support site, transfer it to a USB that I keep Rufus on, (google Rufus, works every time for me), F12 to BIOS update with the USB stick installed and haven't had a problem in over 20 BIOS updates since I aways update the BIOS outside of Windows.

Please note, I have Windows fast startup shut off, and no bit-blocker or software encryptions running.

 I hope this helps.

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