Unsolved
1 Message
0
369
June 23rd, 2021 18:00
Dell Lying about PC Deals
Today I wanted to purchase an Alienware R12 that was on sale on their PC deals. Right when I was about to purchase it; it appeared that the device can't be delivered to California because of California regulations. I get that; but why are you placing these prices and machines on your PC deals page where everyone (including people in California) can see. Their sales team instead of helping me out and just giving me the discount on a computer to California instead say go ahead and pay full regular price for the machine. If this is how you treat potential customers I don't even want to know how you actually treat people with the machines already. Thanks to this I can now see all Dell and Alienware care about is making money and not even customer satisfaction. Thank you for pushing your customers away from great machines because of your horrible sales team and false advertisement.


Mary G
6 Operator
•
20.1K Posts
0
June 23rd, 2021 19:00
This is a user to user tech forum. Try posting in Customer Care forum.