3 Novice

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184 Posts

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627 Points

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February 5th, 2021 04:00

Aurora R10, failed CPU upgrade from 3700x to newer 5600x

FYI -

A guy on YouTube tried to upgrade his Aurora R10 CPU to the newer 5000 series with the new 2.x BIOS installed but failed because the new BIOS still does not support the new Ryzen 5000 series CPU's on the Aurora R10.

Anyways here his video on YouTube attempting the upgrade.

11 Legend

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47K Posts

August 15th, 2021 09:00

It means they only allow SPECIFC CPUS and there are 2 versions of the board.

Overview

Drivers & Downloads (Windows 10 64-bit only)

Documentation

Service Manual

Setup and Specifications

Aurora R10 motherboard NWN7M pegatron 69M10HT00B01 released on December 9, 2019 is supported by Dell with these OEM CPU =
* HXPR2 AMD R5-3500, 6C, 65W
V7JDD AMD R5-3600, 6C, 65W
2HCV8 AMD R5-3600X, 6C, 95W
VF3FD AMD R5-3600XT, 6C, 95W
XNKFV AMD R7-3700X, 8C, 65W
4GX0G AMD R7-3800X, 8C, 105W
VJ84G AMD R7-3800XT, 8C, 105W
CHMWG AMD R9-3900, 12C, 65W
6KJC4 AMD R9-3900X, 12C, 105W
2F53D AMD R9-3900XT, 12C, 105W
1MHH5 AMD R9-3950X, 16C, 105W

Aurora R10 motherboard TYR0X pegatron 69M10HT20A01 released on January 11, 2021 is supported by Dell with these OEM CPU =
* HXPR2 AMD R5-3500, 6C, 65W
VVDNW AMD R5-5600X, 6C, 65W
NTMXC AMD R7-5800, 8C, 65W
P0M7X AMD R7-5800X, 8C, 105W
MCW0T AMD R9-5900, 12C, 65W
KGKW8 AMD R9-5900X, 12C, 105W
MMX5C AMD R9-5950X, 16C, 105W

8 Professor

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5.3K Posts

February 5th, 2021 09:00

I would guess the fact that they are selling the R10 with the 5000 series chips (as opposed to rolling out an R12) suggests there's a strong likelihood that a BIOs update might get posted soon.   Also, if you check the comments section, someone mentioned contacting Dell about it and being told to check back in a couple weeks. 

8 Professor

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7.1K Posts

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29.7K Points

February 5th, 2021 11:00

That Bios update has the same Agesa version as the previous bios. Since you will need an updated Agesa version for Ryzen 5x support, it cannot support the new series. There's no change log for this bios version, and nobody knows what has changed. I rolled mine back to the previous version, because I don't like installing a bios version that has no information on what was fixed, if anything. At least I know what I have, and I have not noticed any issues that would require a bios upgrade.

February 5th, 2021 12:00

I wish someone with the R10 5 series would post some photos of their BIOS menus.

February 18th, 2021 09:00

Looks like a new Bios was released today (2/18/21) version 2.1.1. Can anyone confirm if they're able to upgrade their R10 to a 5000 Series CPU using this Bios?

 

I have an R10 on the way with a 3700X and a 3070, but was able to snipe a 5600X and I'd like to know if I'll be able to upgrade my 3700X to the 5600X or if I'm better off just selling the 5600X.

8 Professor

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5.3K Posts

February 18th, 2021 16:00

Can't confirm anything, but the update notes reference the 5000 series. On the other hand, people who purchased the R10 stock with zen 3, those PC's shipped with the 5000 on v. 2.1.0.  

 

Fixes & Enhancements

- Enhanced the AMD Ryzen 5000 series processor overclocking feature to support the Alienware OC Controls application.

Version

Version 2.1.1, 2.1.1

Category

BIOS

8 Professor

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5.3K Posts

February 18th, 2021 17:00

Yeah, the R10 uses B550A (which is a B450 rebrand) and supports the 5000 series with the required update. 

8 Professor

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7.1K Posts

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29.7K Points

February 18th, 2021 17:00

I installed this bios on a "pre" Ryzen 5000 series R10.

Mine came with a 3700X.

This bios still shows as Agesa version 1.0.0.6 on my system.

As per AMD you need minimum Agesa version 1.1.0.0 on an AMD 500 series motherboard to be able to support a Ryzen 5000 series processor. My understanding is the R10 is a 500 series motherboard.

https://community.amd.com/t5/blogs/prepping-your-motherboard-for-the-amd-ryzen-5000-series/ba-p/414274

 

I guess what we need is the Agesa version of the "New" R10 from someone who has one, to see what Agesa version they run.

 

 

8 Professor

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February 18th, 2021 17:00

One other thing I noticed about this bios update is that upon getting to the windows 10 log on screen, windows said the security settings on the machine were modified and I had to perform the steps below to log into windows again. I use a PIN code to log into my desktop.

 

1. Login to my Microsoft account with that accounts user name and password.

2. Since I have 2 factor authentication enabled for that account, enter the passcode send to my phone.

3. Pick a new PIN code for my windows logon and confirm the new PIN. (it allows you to pick your old one).

 

The same thing happened to me when I updated and downgraded to the previous version of the Bios, so I am assuming it's normal behavior for an Alienware.

 

8 Professor

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February 18th, 2021 17:00

On what Agesa version? 1.0.0.6 or a higher version?

27 Posts

February 18th, 2021 22:00

@Vanadiel  Yeah, I don't know this is normal or not, but me happen as well 

27 Posts

February 18th, 2021 22:00

@Vanadiel Well! Are you sure the BIOS AGESA version still 1.0.0.6? after you upgrade the latest Version 2.1.1 release today?  

If it is still 1.0.0.6, really terrible things for the old R10.

February 19th, 2021 04:00

Every BIOS update has reset the pin for me.  Same steps, but I put the old pin back in and it doesn't kick it back.

8 Professor

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7.1K Posts

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29.7K Points

February 19th, 2021 10:00

According to HWinfo, so I am pretty sure it is Agesa version 1.0.0.6 on my R10 with the latest bios version. https://postimg.cc/NK0Zgn0w

8 Professor

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7.1K Posts

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29.7K Points

February 19th, 2021 14:00

What I noticed during the bios flashing process is that when it is writing the actual data to the flash ram, it sometimes goes fast past some blocks, and slows down on some other blocks.

Therefore I am thinking that while it's a bios update, it's not rewriting the complete flash ram, only certain sections.

I am thinking it's skipping updating the Agesa version, and the new R10 ships with a different Agesa version from the factory than the old R10.

It would also explain why both R10 models can use the same bios update file, yet a different Agesa version.

Unless HWInfo is reading my Agesa version incorrect (doubtful), there's no way mine will support a 5000 series processor. For that I would need an Agesa update, which has to come from a bios update.

Would be nice if we could get some info from a user who has an r10 with a 5000 series processor, to see their Agesa version and verify they use indeed the same bios flash as me to update to 2.1.1.

Than we can confirm support is currently being disabled for series 5000 processors on the old R10, and only enabled on the new R10. Could be a different revision of the R10 motherboard, would require further analyzing.

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