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October 20th, 2018 22:00

R2 Won't turn on if USB is plugged in

It basically turns on and stays frozen at the startup screen with the Alienware logo and nothing happens. I've left it overnight to see if it'd work, but nothing. It doesn't matter which port the hard drive is connected to (and i've tried multiple hard drives to make sure it's not the drive) and it doesn't do anything. I remember updating the BIOS a few months ago because the computer would suddenly shut down. Not sure what's going on with it. 

8 Wizard

 • 

17K Posts

October 21st, 2018 09:00

"R2" is not a model.

Also, what version of Windows?

Yes, this is a commonly reported problem with older Legacy-BIOS machines. Sometimes there is a BIOS option to disable USB-Booting.

 

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