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AGA (Alienware Graphics Amplifier) FAQ
Manufacturer Part 2KXY4 (8W39R is not appearing in our tool?)
Dell Part 452-BCFE
Dell is no longer selling the 2014 released EOL (End Of Life) AGA (Alienware Graphics Amplifier) on our websites. When I go here and search for, "Alienware Graphics Amplifier", there is not an active sales link. When I go here, the AGA is also not listed. When customizing Alienware Laptops, the AGA is no longer listed under Accessories.
The EOL AGA is not supported by Dell with the RTX 3080/3090 due to wattage issues.
Warranty
The AGA came with a standard 1 year warranty. When purchased with an Alienware PC, the AGA will inherit the warranty that you select at the time of Alienware PC purchase
Supported Alienware PC
The models listed in red below still have the legacy external graphics port. But these models were not tested/validated with the 2014 AGA.
13 R1/R2/R3
15 R1/R2/R3/R4
17 R2/R3/R4/R5
X51 R3
Steam Machine/Alpha R2
m15 R1/R2/R3/R4
m17 R1/R2/R3/R4
Area-51m R1/R2
Note concerning drivers
All Nvidia video cards installed in the AGA should only use the Dell OEM Nvidia drivers on the Alienware PC drivers page. The Alienware PC Device Manager will have both GPU listed =
- Added Nvidia video card
- Default Alienware PC Nvidia GPU
If you install an AMD video card in the AGA, you would then install the AMD driver. The Alienware PC Device Manager will have both GPU listed =
- Added AMD video card
- Default Alienware PC Nvidia GPU
Parts
2KXY4 Alienware Docking Station kit
NPY83 PCIe cable
29GW0 377XH Motherboard
3RPK4 Label
D5CTT MF52X Bridge B
FT8V7 460w
MX6T1 Fan
Product Type = System bus extender
Dimensions (WxDxH) = 7.3"x16.1"x6.8", Weight = 7.72lbs
Designed for = Most Alienware PCs that have the AGA port
AGA User's Guides
* I cannot find them for all models. Below is what I found.
13 R1 AGA User's Guide
15 R1 AGA User's Guide
17 R2 AGA User's Guide
AGA: Up Close (November 10, 2014)
AGA and Mobile VR (April 19, 2016)
AGA software application 3.0.13.0, 8/3/2017, Windows 10, 13 R3/15 R3/17 R4
AGA software application 3.0.12.0, 4/24/2017, Windows 10, 13 R1/15 R1/17 R2
AGA software application 3.0.11.0, 12/15/2016, Windows 10, 13 R3/15 R3/17 R4
AGA software application 3.0.7.0, 8/16/2016, Windows 10, 13 R2/15 R2/17 R3
AGA software application 2.0.16.0, 9/7/2015, Windows 8.1/10, 13 R2/15 R2/17 R3
Supported video cards
* The EOL AGA is not supported by Dell with the RTX 3080/3090 due to wattage issues
* The AGA can support video cards of up to 375w, dual slot, 10.5"
* The AGA was never tested/validated with Nvidia Quadro or AMD FirePro workstation video cards
* Some retail video cards may have larger heatsinks and other elements that may not let them fit. The AGA is designed to fit standard size dual slot, 10.5" video cards (Reference and Founders Edition)
* Some retail video cards may have modified the VBIOS causing incompatibility with the AGA
Dell customer care/service. If already out of warranty, click here. Find your Service Tag
DELL-Chris M
#IWork4Dell