191 Posts

March 30th, 2012 12:00

I dont think I have ever been on the phone with alienware for more than 30 minutes.  I do wish there was a chat feature though.

March 30th, 2012 16:00

I would suggest, in the mean time, to go ahead and talk through here on any regard. Now if you want a direct answer and maybe even some follow up on the phone, please send us an email to: AWCC-Resolution_Experts@dell.com including your contact info and service tag so we can call you and take care. At the end we will appreciate if you could post the solution here :) Thank You

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