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18177
June 7th, 2015 07:00
Alienware 14, black screen and infinite beeping.
Hello, yesterday I spent the day just on youtube and watching some films and my laptop was ok. This morning when I tried starting it, it came up with a black screen and constant beeping.
Symptoms: Black Display screen no back light, Beeping infinitely, Occasional very rare succesful boot.
I've tried: Removing the battery, Restarting with only A/C power, draining the battery and starting, checked for any damage.
It's only managed too succesfully boot once so far and that took an hour or two of constantly restarting. I was wondering are there any ideas or tips on how to fix? Or atleast an idea of whats wrong with it?
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Game7a1
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June 7th, 2015 17:00
How many beeps do you hear in one go (before a pause happens)?
junjun64
3 Posts
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June 7th, 2015 21:00
I timed the beeps yesterday and its every 2 seconds a beep and i got to 22 without any changes in timings, and from the beep tables i've looked at it should only do 9 beeps max before a pause. I managed to get 2 succesful back to back boots without it happening and on the second one i ran the hardware diagnostic unit by pressinf F12 on start up, and it found no faults or any warnings. I can get a succesful boot every 12 restart...
Game7a1
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727 Posts
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June 7th, 2015 22:00
I'm thinking a beep before a pause from what you said. And a single beep = possible system board, BIOS, or ROM error.
In other words, (obviously) there may b a problem with the motherboard. I would suggest, though, reflashing the latest BIOS revision.
junjun64
3 Posts
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June 8th, 2015 02:00
Yeah that makes sense, is there anyway of flashing the latest BIOS version that I have on the laptop already,
As long story short I'm unable to access the internet apart from on a set computer through work (Working Abroad).
Game7a1
4 Operator
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727 Posts
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June 8th, 2015 08:00
You'll have to download the latest version through Dell's Support Site. It shouldn't take too long to download it.
theran189
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October 24th, 2015 12:00
Hi! Did you resolve the issue because I have the exact same problem for a same model Alienware 14. A friend says its motherboard to be changed which I'd like to avoid since it's crazy spend on a 15 months old computer.