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2793

December 24th, 2016 17:00

Alienware 15 R2 Intel Management Engine Interface Driver cant update

So, idk what I should do. Because it doesn't work fine :(
Mb somebody know what to do.

After updating and installing new driver 2210.1.PNG

Everything installing nice. (I also tried do it manually from web-site)

Its doesn't updated after update. And update notification always want to download it again -_-

2 Intern

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757 Posts

December 29th, 2016 12:00

Ok, work around.

You can download the zip package here. It is version 11.0.6 1194 however it will download whatever version is appropriate for your equipment configuration.

downloadcenter.intel.com/.../Intel-Management-Engine-Driver-1-5M-for-Windows-10-for-Intel-NUC-D54250WYK-B-and-D34010WYK-B

1) Download file onto desktop and extract all onto desktop

2) go to device manager and delete Intel Management Engine Interface (a default plug-in interface from 2006 will automatically replace the MEI

3) from the downloaded file locate and install the application setup in the folder ME_SW_MSI

4) restart computer and look for driver version 11.0.5 1189 dated 3-28-2016

I have it installed and it works fine. In fact the system seems to boot a bit faster.

4 Operator

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4.4K Posts

December 26th, 2016 14:00

Hi,

Send me a private message with the service tag, so I can assist you further!

1 Message

December 27th, 2016 00:00

Hi, same problem here, could you help?

2 Intern

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757 Posts

December 29th, 2016 06:00

Don't update from Support Assist.

Go into Device Manager, select System Devices, right click Intel Management Engine Interface, click update drivers, select Search Automatically for updated driver.

If there is a better driver Windows will install the driver.

314 Posts

December 29th, 2016 07:00

i use driver booster program and it finds newer update compare what dell website has to offer.

December 29th, 2016 09:00

Ah, Windows said, that is the latest version. But on Dell web-site latest one is 11.0.0.1173 (not 1172 like now)

December 29th, 2016 12:00

46cd146c6221bc47d53ce6ef5cc13a6a.png@AAA737flyer I have some trouble with this way. In the end of installing, it says that installer cant continue installing if the another version of this product installed. But the version in device manager is changed)

December 29th, 2016 12:00

4efcc79cf16ade3156cbe58524fddcec.png

Also, after this, Assist don't want to make update.

December 29th, 2016 12:00

System boots really faster!

2 Intern

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757 Posts

December 29th, 2016 14:00

I'll assume you got it working properly now. If not, you can repeat the procedure in case you might have installed it incorrectly. You should not have any issues with SupportAssist.

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