This issue is in addition to the defective monitor on my new alienware 15 R3. LCD is not properly sealed to bevel causing gap and light to bleed. My assigned alienware tech support rep has not gotten back to me. It would be great to get a new replacement without these issues OR my money back.
Hey I'm also experiencing this issue while playing Overwatch. My laptop crashes every time that I play games and does get very hot while on my lap. I have tried lowering my games settings but this doesnt work. Also if my laptop is not plugged in, my fps drops to 10-25. Any and all help would be appreciated!! $2000 computers shouldn't be giving us these issues.
I ended up returning for a full refund because the CPU overheating issue. It was happening to quite a few people in the alienware community. Check the Alienware forum on reddit.
ucibob
14 Posts
0
December 25th, 2016 01:00
:Overwatch:
Witcher 3
This issue is in addition to the defective monitor on my new alienware 15 R3. LCD is not properly sealed to bevel causing gap and light to bleed. My assigned alienware tech support rep has not gotten back to me. It would be great to get a new replacement without these issues OR my money back.
ucibob
14 Posts
0
December 25th, 2016 01:00
Oh and to add to the fun.. i met the repair guy at starbucks, taking time off work, only to find out he didn't have the bevel. good job dell
Nebrime
26 Posts
0
January 25th, 2017 19:00
Hey I'm also experiencing this issue while playing Overwatch. My laptop crashes every time that I play games and does get very hot while on my lap. I have tried lowering my games settings but this doesnt work. Also if my laptop is not plugged in, my fps drops to 10-25. Any and all help would be appreciated!! $2000 computers shouldn't be giving us these issues.
ucibob
14 Posts
0
January 27th, 2017 21:00
I ended up returning for a full refund because the CPU overheating issue. It was happening to quite a few people in the alienware community. Check the Alienware forum on reddit.