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Alienware 17 r4. After BSOD its stuck on alienware logo now every time I turn it on. Can anyone help?
This is what happens now. I was just playing a game then it stuttered and I got a BSOD I wasnt able to take a photo of the BSOD. But after I got it it went on disk repair. After that its just stuck with this. I can go press f2/f12 but thats all. Alienware logo appears screen turns off for a bit then its back to alienware logo. Tried pressing enter then the logonui.exe thing appeared. Please help
Alienware - Rodrigo
7 Technologist
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October 6th, 2017 14:00
Hi,
If it keeps going back to do the startup repair in an endless loop, the boot up files may have been corrupted. Do you have a USB recovery drive for Windows? If you do, you can fix or repair the MBR in Windows 10. Follow the steps on the article below to perform this procedure.
[Easiest] - Fix/Repair Master Boot Record(MBR) in Windows 10 - EaseUS
ApolloMar
4 Posts
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October 6th, 2017 15:00
Hi thanks for replying I wasnt sure of someone would take a look at my problem. I tried start up repair but it says that it cant repair my pc it said something about srtTrail.txt
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Alienware - Rodrigo
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October 12th, 2017 10:00
Hi,
You're welcome. So do you have a USB recovery drive for Windows 10? If you do not have one, send me a PM with your Service Tag and we will check if we can send one out to you.
Rafa27
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November 19th, 2017 20:00
I have the same issue with alienware r4 17 7700 hq. reboot and reboot.
I change the bios to uefi , disable the secure boot and disable speedstep.
I can log in but my proccessors are 0.8 Ghz and the computer is slow. If i enable the speedstep the loop comes again. I did a factory restore and i have the same problem.
What can i do??