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1 Rookie

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31 Posts

87175

July 25th, 2015 23:00

Alienware Aurora R4 MIO Board Light Blinking?

I'm not sure what the board to the right of the motherboard is called, but I've heard that it's called the MIO board? I'm not sure, but either way, there is a light on it that keeps blinking blue. Every second the blue light blinks and i'm just not sure why.

I ran the diagnostic yesterday by pressing F12 while booting and no issue was detected but the light keeps blinking. I haven't noticed anything weird happening with the PC though, but I just know that that light usually doesn't blink.

I did install a new GPU the other day, and that is around when this started, so could that be the cause? I'm just not sure what it means or what I should do to fix it. Here's some pictures just to verify what i'm talking about.

ONEIMG_3775-min.JPG

TWOIMG_3763-min.JPG

These last two were taken within a second of each other so you can see that they are blinking.

THREEIMG_3769-min.JPG

FOURIMG_3768-min.JPG

Thanks in advance for any help.

7 Technologist

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4.4K Posts

August 3rd, 2015 16:00

No, nothing like that. If you notice any sort of problems, please let us know. 

7 Technologist

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4.4K Posts

July 27th, 2015 15:00

Hello, 

Can you confirm if the AlienFX lights are working properly (the lights on the side panels and the alien head)? Please open the Alienware Command Center and try adjusting the lights with different colors to make sure they are working properly. Let us know how it goes. 

1 Rookie

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31 Posts

July 28th, 2015 04:00

I just tried that and it worked. All colors worked when changing either a single zone or all zones. And since I've noticed this issue a few days ago the lights have still been working as usual. I don't really know what is causing it. 

7 Technologist

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4.4K Posts

July 28th, 2015 16:00

We do not believe this is a problem with the MIO-Board. Please click here to view another thread about this topic for more information. Let us know if you have any questions. 

1 Rookie

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31 Posts

July 28th, 2015 17:00

I read the thread but I still don't understand what to do exactly. What does it mean to reset the master i/o board with the jumper and how do I do that?

6 Professor

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1.8K Posts

July 28th, 2015 20:00

there's a little info here:

When your AlienFx has a hiccup, we do a power-dissipation / power-drain 'reset' (PDR):

  • unplug machine; press top power-on button down for 30-60 seconds, allow machine to rest 5 minutes, plug-in, power-up

A 'jumper reset' procedure works like this, which I personally do a PDR to press the reset point:

  • decide if you are or aren't going to do a do a PDR during this process
  • if not, see next step, if so, drain power but do not power back up yet
  • find your MI/O green jumper pin
  • place green jumper on the pole / pin next to where it sits right now
  • power up, when u reach your desktop, shut down
  • do a PDR
  • take green jumper off, place it to the side, power up, power down
  • PDR. place green jumper back on its original poles, power up ... see if it fixed it

note: I believe led blinks due to the need for new rechargeable batteries ... theory, not a fact ...

1 Rookie

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31 Posts

July 29th, 2015 03:00

Okay. I did it but the light still started blinking after I got to desktop. I'm gonna try to do it in different orders and stuff to see if I can get this to work. 

I'm assuming this is what you were talking about:

ONE IMG_3793-min.JPG

Is it bad to leave the jumper in the top pins rather than the bottom ones as it was regularly? Because the blue light wasn't blinking when I booted with the jumper in the other pins.

TWO IMG_3790-min.JPG

Anyway. There is one question I have. There's a red light on the MIO board now that's bright, and I don't remember if that is normally lit up or not. I haven't accessed that part of my case before while the PC was on, but this time I did and I noticed this red light.

THREE IMG_3791-min.JPG

FOUR IMG_3792-min.JPG

Is this normal? Or did I screw something up?

1 Rookie

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31 Posts

July 29th, 2015 13:00

Ugh. I tried even more and in different orders of messing around with the green jumper plug but the blinking is back. :/

1 Rookie

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31 Posts

July 30th, 2015 04:00

Any other fixes for this? I just changed the MIO board from USB 1 to USB 2 on the motherboard and it still didn't fix it after a restart. Do I need a new MIO board?

7 Technologist

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4.4K Posts

July 30th, 2015 14:00

Hi, 

The light blinking does not mean there is a problem with the MIO board, especially if everything is working fine with the system. We checked this with some of our Alienware Aurora R4s and the same thing happens, the light seems to blink randomly. I don't believe this is something you need to worry about. 

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31 Posts

July 30th, 2015 17:00

Okay, I didn't know. I just knew that this behavior used to not occur on my Aurora and was assuming that meant it was an issue as it never happened before. There's no rechargeable battery I need to replace or anything?

1 Rookie

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31 Posts

August 4th, 2015 09:00

Thanks. :)

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