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10 Posts

8806

March 19th, 2015 11:00

Alienware Aurora r4 - Stuck at Windows startup splash screen

so this just recently started happening, I'm not sure why.

I'll turn on my computer and once it gets to the windows logo it'll hang and never go past it.

So what i've been doing is holding the power button to shut it off, when my computer starts up again it'll ask me to run the System Repair Utility or whatever its called.

I'll do that, it'll prompt me to use a system restore point and yeah it goes through with it. Once when it's done my computer starts up fine but, of course, everything I did the previous day is gone.

I'm not sure what I did that could've caused this issue but the only thing I can think of is downloading and using CCleaner a few days ago.

10 Posts

March 20th, 2015 06:00

bump, sorry!!!

10 Posts

March 23rd, 2015 13:00

w

10 Posts

March 24th, 2015 01:00

I hate to bump this so much, but does anyone have any idea as to why it hangs on the windows logo?

2 Intern

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757 Posts

March 24th, 2015 07:00

Sorry if my response shows up as one long stream. Ever since a site upgrade I can't post paragraphs anymore.................. You need to trouble shoot. Select Accessories/command prompt (right clock on command prompt) and select Run as Administrator....................At prompt type, sfc/scannow ...............this will check for missing or corrupt files and repair if possible............. If corrupt files are found but not repaired, restart computer and run again to see if it correct the next time.................... You can also go into Administrative Tools, select System Congiguration. Once there select Startup Tab and disable all. Then go back and Select just the Microsoft programs................................ Reboot and see if you still have a problem. If everything is OK go back and reselect a few at a time to see if the proble reappears and then narrow it down to the software causing the problem.......................... You can also select Accessories/System Tools/System Information and check the various subsytems. Check the column for STATUS and an OK for each item listed.........................
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