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11029
Alienware M11x BSOD... can't access desktop at all
My computer randomly gave me a BSOD a few days ago. I have not downloaded or updated anything on my computer recently. Every time it boots up, right before the desktop would load, I get this error-
driver_irql_not_less_or_equal
stop: 0x000000D1 (0x00000000000007E1, 0x0000000000000002, 0x0000000000000000, 0xFFFFF8800130712B)
iastor.sys- address FFFFF8800130712B base at FFFFF880012BC000, datestamp 4ad4c3dc.
Start up recovery didn't work, system restore didn't work, last known good configuration didn't work. I also can't boot up in safe mode, I get the same error.
I don't want to lose my personal files... what do I do?
Whispy
5 Posts
0
April 16th, 2011 11:00
Just did start-up repair. It said Startup repair cannot repair this computer automatically
Problem event name: StartupRepairOffline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: unknown
04: 2120083
05: AutoFailOver
06: 3
07: 0x50
OS Version: 6.1.7600.2.0.0.256.1
Local ID: 1033
.
Whispy
5 Posts
0
April 16th, 2011 12:00
Ok.. I don't understand. I am not comfortable doing anything like that. Hopefully a rep will come and do it for me. Too bad phone support is down til monday..
stephy32h
15 Posts
0
April 16th, 2011 12:00
Assuming you didn't go into the bios to change the SATA mode from AHCI or/to RAID or/to SATA... Otherwise put it back to the value is camed with.
otherwise...
You can boot from the CD and go to command prompt. from there, you can copy the files to a USB drive.
Or if you reinstall windows, do a custom installation and don't format the drive. /users/whispy will not get deleted. If you have a second drive or partition in the system, you can also install W7 there instead and browse the previous partition for your files. You might have to go to property on the folders and take ownership of the file. In any case, support is good at these but it always depends who picks up the call.
I had Dell support once make me wipe my drive partition table by writing some assembly code in DEBUG.exe... When I said "where's everything?". he said now install Vista over the empty drive, I'll call you back in 2H. he never did call back.