Alienware tactx keyboard light problem---HELP

Hello i just recently got this awesome keyboard. but i do have a problem with the lights. i installed the command center and all of that but the only lights that will light up are The Caps/Num/Scroll lock lights and the commands at the top left work but nothing else. it would be nice to get the whole keyboard lit up. i tryied uninstalling and reinstalling the software which didnt fix the problem. Help me

thanks