Bluefurfreak
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Aurora r4 Internal hard disk drive not found

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I went to turn on my computer Thursday and I got a message that said, internal hard disk drive not found, to resolve this issue try to reset the drive. No bootable devices. Strike F1 to retry boot, F2 enter setup menu, F5 to enter PSA.

I ran PSA and everything past. I removed internal battery to see if that would help because it has worked for me in the past and it did not this time around. I do not have another computer hard drives.

I have also had to wipe the drive A few months ago prior to this happening. I kept getting blue screens of death, which I figured out it was caused by a virus, The virus was removed, had to reset bios a few months after virus was removed I kept getting blue screen saying that I would need a new motherboard but did not. It worked fine before it started giving me no bootable device.

Any help would be greatly appreciated as I do not want to have to buy a new computer

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17 Replies
Bluefurfreak
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RE: Aurora r4 Internal hard disk drive not found

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I just bought a new hard drive and it's still saying it can't be found. Do I have to install windows first for it to be found or should it detect a new hard drive no matter what?

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Moderator
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RE: Aurora r4 Internal hard disk drive not found

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Yes it should be recognize, are you able to see it in the BIOS? Did you try it on different ports? 

Alienware-Milena
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VinOth_VingO
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RE: Aurora r4 Internal hard disk drive not found

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Hiii Everyone,

Try it different ports. and see ur bios window, its detect or not....

else

Try it other system If its detect or not...

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Bluefurfreak
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RE: Aurora r4 Internal hard disk drive not found

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I've tried it in different ports it still doesn't recognize it, In PSA I see it, I even saw my original hard drives in there too. I'm not completely sure how to reset BIOS the only thing I have done with BIOS was take the battery out of the mother board and that didn't work.

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Bluefurfreak
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RE: Aurora r4 Internal hard disk drive not found

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I have tried other ports and it still didn't work. I only have one computer

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Bluefurfreak
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RE: Aurora r4 Internal hard disk drive not found

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I took out the battery again and reset the CMOS and now the screen is blank and the keyboard doesn't work.

Did I just break my computer?!

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Moderator
Moderator

RE: Aurora r4 Internal hard disk drive not found

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Which battery did you remove? 

Do you hear the fans spinning and the lights are on? Make sure you put in the CMOS battery in the proper way. 

Alienware-Milena
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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VinOth_VingO
3 Silver

RE: Aurora r4 Internal hard disk drive not found

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Hi everyone,

If you have a last choice is, will replace your hard disk to buy a new one.(I recommended Western Digital).

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raysz
3 Silver

RE: Aurora r4 Internal hard disk drive not found

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hi everyone,
since you said you had a virus are you absolutely sure of viruses gone.
Some viruses can be very destructive and prevent you from making adjustments and so on and so on.
I know this because I've dealt with many viruses in the past. They hide on your hard drive and cause havoc on your system.
Sometimes you can get rid of the virus by reformatting the hard drive and then reinstalling your operating system.
The last resorts would be buying a new hard drive.
You can also take the hard drive out to a local computer store and they can scan and make sure the viruses gone. I would recommend doing this. That way you will be 100% sure the virus is gone.

ps , I would not recommend  taking the CMOS battery out the CMOS battery holds information  current, when your computer is turned off  . It maintains the current settings by removing the battery when you are basically doing  is removing current information and CMOS will return to the factory settings. Therefore any settings that were made  are now gone.

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