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5 Practitioner

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274.2K Posts

18715

September 9th, 2013 03:00

Brand New Alienware X51 R2 - AlienFX not working at all

I tried to turn off the lights or change the color but it's not working. When I walked away and came back, the light on the alien head (zone 1) was already off. I tried playing with the settings again but it did nothing. Zone 1 remains off while zone 2 and 3 remain blue (original color). Please help, thanks.

5 Practitioner

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274.2K Posts

September 9th, 2013 03:00

Ok, it suddenly works. Couldn't figure out why.

5 Practitioner

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274.2K Posts

September 9th, 2013 03:00

Thanks for the reply. I already reinstalled it before posting the topic. Anyway, it now works all of a sudden. Don't know why?

Community Manager

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3.3K Posts

September 9th, 2013 03:00

Hi zherwen,

I am sorry for the inconvenience. I recommend you to uninstall the Command Center from Programs and Features and then install the same from the link given below:

http://dell.to/14y53x9

Restart the system and check. Let me know the status.

Community Manager

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3.3K Posts

September 10th, 2013 04:00

Hi zherwen,

Great! Let me know if you need any further assistance.

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