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48256

October 4th, 2011 19:00

CPU fan failure.

"Alert! CPU FAN Failure. Strike the F1 key to continue, F2 to run the setup utility." I just got my alienware aurora R3 in the mail today. Set it up and got the preceding message. My boyfriend has been on the phone with tech support going on five hours now. Apparently all four fans are working but this message is still being displayed. Any suggestions?

22 Posts

March 16th, 2012 08:00

Please try to rest the BIOS to the default settings and make the system to operate normally.

You can do this by removing the onboard battery or reset the "restBIOS" jumper pins located close to the onboard battery.

This may or may not work, but just something to try.

Hope this helps.

85 Posts

March 16th, 2012 08:00

Anyone canhelp?

2 Intern

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2.4K Posts

March 16th, 2012 10:00

old post but ok..

I would check all the connections. Something could have come off when it was being shipped. The MIO board connects to the CPU fan header on the motherboard. If that poped off the CPU fan would still run at default speed (it's connected to the MIO and will run at like 1500 RPM) but it would not get the readings to adjust speed and could give you that warning. Check that first.

After that you would be looking at the MIO,Motherboard, CPU fan,bad cable somewhere...lots of work. Maybe try to update the BIOS ( they send them with old versions ) and the command center software to see if that helps.

GL :)

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