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5 Posts
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39516
July 22nd, 2013 07:00
Can't update graphics driver GTX 765m 14
Hello,
When I try to install new 320.49 nVidia driver's for GeForce GTX 765m the installer says "graphics driver could not find compatible graphics hardware" and quits on my new Alienware 14.
How can I update the graphic card drivers?



DELL-Allan D
4 Operator
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2.6K Posts
0
July 22nd, 2013 07:00
Hello AdamG8GXP,
Please help me understand the following details:
Please write back with the details, I'd be glad to assist you further.
AdamG8GXP
5 Posts
0
July 22nd, 2013 08:00
1. My office.
I downloaded drivers from nVidia site and they will not install. The installer quits and says "graphics driver could not find compatible graphics hardware".
2. Windows 8 64bit
3. No
4. No
DELL-Chris M
Community Manager
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56.9K Posts
0
July 22nd, 2013 12:00
AdamG8GXP,
I do not think that the retail drivers are validated on our Dell OEM (original equipment manufacturer) GeForce GTX765m video card. For now, stick with our Dell certified 9.18.13.1148 A00 driver. As a test, when you go here: http://www.geforce.com/drivers
What happens when you run the Auto-Detect Your GPU? Does it even identify our OEM GPU?
Kosovo
1 Message
0
April 22nd, 2014 05:00
Alienware-Naomi
1.8K Posts
0
April 22nd, 2014 22:00
Hi!
You can find the Dell verified driver here. I recommend you do a clean installation of the driver by following the steps on this article.
Let me know how it goes!
slixx
4 Posts
0
February 23rd, 2015 01:00
I have the same problem
NVidia drivers working fine and now my laptop behave like it doesn't have a NVidia card installed
NVidia drivers will not install as it cannot detect the card in my laptop