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November 6th, 2012 17:00

Game APB Reloaded and Windows Keep Crashing After Automated Update for Alienware Catalyst

I have been playing this game, APB Reloaded, for a while now and never had this problem until a few days ago when I've got a message from Catalyst that there was an important update for Catalyst which I proceeded to download. 

I don't download Catalyst from AMD because I know it gives problems, but my Aurora R3 is set up to give me a message if there are any new downloads from Dell for Catalyst if they are available. 

Since downloading the new version of Catalyst I can't play the game for more than 5-15 minutes without a crash.  The same thing happens with IE7, more so if I am watching a video, or am watching a webpage which has ads.  I get several messages that windows has to close, and it needs to restart, and keep getting the same message like 4 times in a row.

Before this update I was having no issues whatsoever with either the game nor IE7, and now I can't neither play the game and can't watch videos in IE7 without crashes.

Why in the world do you guys release a new version Catalyst that it doesn't seem to have been throughly tested?

There is a saying: "If it ain't broke, don't try to fix it".    Catalyst was working just fine, now I am trying to find the old version of Catalyst and can't find it anywhere, and since AMD's Catalyst version will give me problems now I don't know what to do.

If you do have a link to the older version of Catalyst please give me a link to it to try to fix this problem.  Thank you.

November 6th, 2012 17:00

The version of Catalyst that downloaded is 12.8 and I actually see now that the one that downloaded is for windows 8...  I don't have Windows 8 and btw, when I got the message about the update i don't remember it telling me it was for windows 8, if it did I wouldn't have downloaded it.

10 Wizard

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November 6th, 2012 18:00

You don't mention what AMD card you have.

The Windows-8 notation just means they also work on Win-8 (as well as Win7-64)

The last time I checked, the Dell drivers and the AMD.com drivers were exactly the same.

Uninstall old

Reboot

Install whatever previous version you want (Old driver installers should be in your C:\ATI\ folder).

Reboot

Test operation.

See my posts on page 2 & 3 of this thread:

en.community.dell.com/.../19340381.aspx

Usually, no need to use DriverSweeper these days. Follow those steps and you will still get a nice "clean install".

November 16th, 2012 18:00

I have a AMD Radeon HD 6990

I have tried what you told me and still having the same problem.

Even tried to install an older version of  catalyst but still having the same problems.

 

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