[Help Needed] New Alienware X51 BSODs when using USB 3.0 Ports

Hi everyone,

Today I received my Alienware X51.  After setting up the system, I plugged in my USB 3.0 external hard drive to one of the two USB 3 ports on the back of the unit.  The system immediately blue-screened and shut down.  I let the system restart normally only to find it blue screened again and restarted again.  After the third BSOD, I removed all the peripheral devices from the PC and let it restart.  It did not crash this time.  Systematically plugging the devices back in demonstrated that when the USB 3 hard drive was plugged into the system, the PC crashed.  I am able to reproduce this consistently: hard drive goes in, system crashes.

I got off the phone with Dell tech support this evening, but all they could tell me to do is find another USB 3 device to test the ports with.  Since I have none available, I'm looking to the user community for some help.  For the record, I've managed to pull the dump files from the BSOD.  Here's the latest one in graphical format:

Has anyone seen this before?  My current troubleshooting steps have consisted of uninstalling the Renesas Electronics USB 3 hub controller driver that shipped with the system and reinstalling the drivers using a package available on the Dell website (http://downloads.dell.com/Pages/Drivers/alienware-x51.html).  This did not work.  I also tried formatting the hard drive, but the BSODs persisted.  Needless to say, I am out of ideas.

The drive works fine in a USB 2 port.  Of course, I am disappointed that I am not able to use the higher speeds of the USB 3 port at this time.

Has anyone seen this before?  Any suggestions on next steps?  What information can I provide that would help?

Thanks!