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4 Posts

16387

February 23rd, 2017 06:00

How to order Alienware laptop in Europe?

Hi!

I am sorry but costumer services in Europe stinks so much I can not order Alienware 13" computer in Slovenia. Please help me. Does anyone know anyone who could deliver Alienware laptop to Slovenia? Distributors in Slovenia are incompetent. I would like to order 13" oled display laptop with 32 gb ram and 500gb ssd and better WiFi card. But it is not possible to order from Dell or anyone else. I don't mind ordering from any European country which could deliver computer to Slovenia.  I can't believe how incompetent dell is. This is deserter. Could anyone help me please?

4 Posts

February 23rd, 2017 12:00

OK is it possible to order to Austria or Croatia? I have friends there.

6 Operator

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4.4K Posts

February 23rd, 2017 12:00

Hey you can check our resellers over there using this link:

 

https://dell.secure.force.com/partner/spf__partnersearch?c=si&l=en
Unfortunately we don't have direct representation there.

6 Operator

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2.3K Posts

February 23rd, 2017 18:00

You will have to use the drop down for those locations as well.

4 Posts

February 24th, 2017 00:00

Lol have you ever heard of positive answers?  Why do you even mention alienware on your website than?  Why do you create computers which you are not capable of selling to costumer that wants it?  Is there a place in Europe where I can buy alienware 13" with 4k display 32gb ram and 500 GB ssd? Anywhere in EU?  Or your answer is no again? Can you at least understand my frustration?

6 Operator

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4.4K Posts

February 24th, 2017 09:00

You can try here:

 

Austria: http://www.alienware.at/

 

Croacia: http://www.alienware.hr/home (Reseller)

6 Posts

February 28th, 2017 12:00

As i am from Austria, i just tried configuring an Alienware 13 to your asked Needs, and it works. (QHD Display, 32GB Ram,512 GB SSD,  Killer 1535 ...)

If you have friends there, it should not be a Problem that they order it for you.

April 9th, 2017 10:00

I do not think it can deliver

11 Legend

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47K Posts

April 21st, 2017 06:00

Delivery would be a problem due to import tariffs and export restrictions for EU Embargoed Countries.  Within the framework of the Common Foreign and Security Policy (CFSP), the European Union applies restrictive measures in pursuit of the specific CFSP objectives set out in the Treaty on European Union.

1 Message

May 18th, 2017 07:00

This is a joke. You site is a mess, im on the EE site, choose Alienware and then im sent to the Middle East site? Can you provide a solid reason why this is an issue and what is the best workaround for this?

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