DannyI
1 Nickel

M11x-R2 Service Tag Not Recognized

When at the Dell drivers support site, my service tag cannot be found by the automated method nor is it "recognized" when I type it in manually.  What's up with that?

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3 Replies
ZL1990
1 Nickel

Re: M11x-R2 Service Tag Not Recognized

How long ago did you buy the PC?

I had this problem as well, it suddenly appeared on there a few weeks after my PC arrived; this was after communication with Technical Support though so they may have added it on for me. Best bet is wait, contact Tech, or manually enter your PC specs.

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paulchinnz
1 Nickel

Re: M11x-R2 Service Tag Not Recognized

I had same problem from day 1. I would tell tech support now and get them to update the website with your service tag.

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DannyI
1 Nickel

Re: M11x-R2 Service Tag Not Recognized

The laptop shipped on March 1, and the service tag is stil not in the system as of today.

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