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December 4th, 2016 12:00

M17x R4 BSOD - bad_pool_header

Hi everyone!

I hope someone can help me :(

My m17x R4 gave me a BSOD with stopcode bad_pool_header and I can't figure out what to do. I can't run safe mode because I'm on win10 so only F2 and F12 work.

I even let it complete 5 reboot loops and nothing happened.

I turn it on the Alienware logo shows up with the loading wheel and it cuts to the BSOD with bad_pool_header, it reboots, shows the Alienware logo with Preparing Automatic Repair and gives me another BSOD with the same message.

Could anyone help me please?

3 Apprentice

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4.4K Posts

December 5th, 2016 13:00

Hi,

Send me a private message with the service tag so I can assist you.

7 Posts

December 6th, 2016 10:00

Hello, I just sent the PM :)

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