{MOVED}How to restore alienware m17xR3 to factory settings

Hello Gachick, 

Since you are not able to access  Alienware restore and Emergency Backup, we need to perform a clean re-installation of the Operating System from the disks that you have. Please refer the article on How to Install Windows7 in an Alienware Computer for a detailed instructions on re-installing the operating system.

**Note: Please ensure to back up all the data from your computer before performing the PC Restore as it would erase everything from your computer.

Please reply with the results; I’d be glad to assist you further.

I did that i installed windows 7 and i chose to install on the c drive since it was primary and now i cant do anything on my laptop the internet won't work and when I went to my computer my hard drive is all the way full it's red, I thought this would delete everything off my laptop now its twice as full! Please let me know what I did wrong and how I can fix this thank you.

Hi, 

Clean Re-installation means, deleting all the previous partition which had windows installed in it and then creating new partition to install windows. This might have been the reason why the hard drive space shows red. It has installed windows twice on the same partition. The main difference in a Windows 7 clean install verses other kinds of Windows 7 installation methods is that a clean install involves the removal of all operating system related partitions. 
-- On the screen when it asks where do you want to install Windows, Click Device Options(Advanced).

Now that all available drive options are listed, you can delete any operating system related partitions from your existing hard drive(s).
**Important: Before continuing, be aware that deleting a partition will permanently erase all data from that drive. By all data I mean the operating system installed, all programs, all data saved by those programs, all music, all video, all documents, etc. that might be on that particular drive.

--Delete the Partition Windows is Installed On 

The message says "The partition might contain recovery files, system files, or important software from your computer manufacturer. If you delete this partition, any data stored on it will be lost." Click the OK button.
-- Confirm the Partition Deletion.

If there are any other partitions please delete them as well.

As you can now see, all the space on the installed hard drive is unallocated. No partitions exist on this computer.
Note: The number of partitions displayed and whether those partitions are unallocated portions of a hard drive, previously partitioned spaces, or previously formatted and blank partitions will depend on your specific system and which partitions you deleted in the last several steps. If you're installing Windows 7 on a computer with a single hard drive on which you've just deleted all the partitions from, your screen should look like the one below, aside from your hard drive being a different size. Choose the appropriate unallocated space to install Windows 7 on and then click Next.

And the windows installs a fresh copy. For more details click here. Hope you find this helpful.

Thank u so much I'm following ur steps now.

So far I have some of the drivers installed but I keep getting errors when I try to install the wireless internet. Could you please provide steps on how to do that because I've downloaded all the files on dell.com but it still is not showing up.

Hello GaChick,

Check out this article, it has the order that you should install the drivers in, I apologize in advance because the links that should direct you to the drivers are not working, but the important thing is to follow that order:

Alienware M17x R3: Initial Drivers Installation 

Thank yall much! I just have one last question. All my buttons on the right side of my keyboard works except for the eject button. I also used to have an eject button on my desktop. What do i need to download to get this back?