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My alienware feels slow
I have a dj program that installs my alienware 15 R3 but there are times when the audio hangs and the program waves like q you want to hang
Unsolved
This post is more than 5 years old
4 Posts
0
1685
I have a dj program that installs my alienware 15 R3 but there are times when the audio hangs and the program waves like q you want to hang
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Alienware - Rodrigo
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May 24th, 2017 08:00
Hi,
Just to confirm, this program was pre-installed in your system correct? Is your system running the latest Bios version? Have you received any blue screens or error messages?
Daniel Teran
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May 26th, 2017 10:00
I really do not know what kind of bios I have installed as I can tell
Alienware - Rodrigo
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May 26th, 2017 14:00
Ok, to check which Bios version your system is running, type "MSinfo32" on the Windows search bar and hit enter. This should open a system summary window and it will display the Bios version that your system is running.
Daniel Teran
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May 29th, 2017 13:00
Rodrigo look at this is the BIOS version that I have
Alienware - Rodrigo
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May 30th, 2017 15:00
Ok, thank you for confirming this. Can you please confirm the name of the DJ program that you are using?
Daniel Teran
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May 30th, 2017 15:00
Program name is rekordbox
Alienware - Rodrigo
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June 5th, 2017 11:00
Thank you for confirming this. Please send me your Service Tag in a PM, so we can review your case and get back to you.