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December 10th, 2009 12:00

Received your system?

Due to the amount of delays AW is having, I thought it would be a good idea to kind of track the build progress of these systems, or at least have a guess.

Please post your order date, system type (just the model), and your shipping date.

Thank you!

December 10th, 2009 13:00

Order Date: 11/9/2009

System Type Aurora i920

Current Estimated Shipping Date:12/17/2009

2009-12-11 1:43PM PT---- Just got off the phone with CS.  They told me nothing new rxcept that  the manager and my rep are both "working this case" and that I have requested some sort of compensation for my time.  I doubt I will actually get anything, but I wanted to stress that delays = time, and time is money, and I want them to share the cost of my time.

91 Posts

December 10th, 2009 14:00

Ordered: 11/27/2009

Aurora, i7 975, GTX260

Original date: Unknown

Estimated Delivery Date:Data Temporarily Unavailable

---

This is a system exchange from a XPS 730. Started 11/13 for the exchange. Received system specs 11/27.

EDIT (12/11/2009): Currently order is in the "boxing stage".

11 Posts

December 10th, 2009 14:00

Ordered: 11/24/2009

Aurora ALX, i7 920, 5870

original date: 12/16/2009

New date as of today: 12/21/2009

 

 

And don't bother calling to find out why. Was on hold for 20 minutes, spoke to someone in Indonesia I think, and they informed me that they have absolutely no idea why it was delayed. Come on dell... if a part is backordered, man-up and let us know BEFORE we order. This is such a shady business practice. I ordered a Dell about 5 years ago and had ZERO problems. What's the deal?

11 Posts

December 10th, 2009 14:00

Order Date: 11/16

System Model: Aurora ALX, i7 920, 2x5870, AW Monitor

First Delivery Date: 12/10

Updated Delivery Date: 12/30

5 Posts

December 10th, 2009 14:00

ordered: 11/09/2009

Aurora i7920, ati 5870, monitor

current estimated date; 01/15/2010

115 Posts

December 10th, 2009 15:00

Ordered: 10/22/2009

Area 51, i7 920, 5870 X 2

original date: 11/26/2009

New date: 12/29/2009

18 Posts

December 10th, 2009 15:00

Order Date: Dec 5th

Delivery Date: Dec 30th

 

System Specs:

1 Alienware Aurora Desktop
1 Intel® Core™ i7 920 2.66GHz (8MB Cache) Quad Core Processor
1 6GB Triple Channel 1067MHz DDR3
1 Alienware Multi-Media Keyboard
1 No Monitor
1 Single 1GB GDDR5 ATI Radeon™ HD 5870
1 750GB - SATA-II, 3Gb/s, 7,200RPM, 16MB Cache HDD
1 Cosmic Black, Alienware Aurora Chassis
1 Genuine Windows® 7 Home Premium, 64bit, English
1 Alienware Optical Mouse, MG100
1 AlienFX Color, Plasma Purple
1 Adobe Acrobat Reader
1 Single Drive: 24X CD/DVD burner (DVD+/-RW) w/double layer write capability
1 Creative Sound Blaster® X-Fi™ Titanium
1 Automatic Updates: Enabled
1 Alienhead Glow
1 1 Yr Ltd Hardware Warranty, InHome Service after Remote Diagnosis - Important Information
1 Steam and Portal™ Factory Installed
World of Warcraft Preinstall Edition
1 Alienhead Chrome Blue
1 Alienware™ High-Performance Liquid Cooling

December 10th, 2009 16:00

Order Date:  10/20/2009

System Type: BASE,PHOBOS,ANW-DT,AREA 51 (Area 51 ALX)

Original Ship Date: 11/17/2009

Current Ship Date:  12/30/2009

I'm beginning to rethink working with this company.  If they can't do something as simple as communicating the status of my order, how are they going to handle a warranty issue?

2 Posts

December 10th, 2009 16:00

System Type: Alienware M15x

Ordered: 12/4/09

Estimated Shipping Date:N/A

Estimated Deliver Date:12/29/09

 

System says "in production" but who knows how long that will be.....

244 Posts

December 10th, 2009 16:00

Ordered: 21 Oct 09

System: Area-51

Shipped: 19 Nov 09

Received: 24 Nov 09

19 Posts

December 10th, 2009 17:00

Ordered 11/28

Shipped 12/9

Estimated Delivery 12/14 (Current FEDEX scanning shows departed FT Worth TX this morning)

Alienware Aurora Desktop

Intel Core i7 920 (2.66GHz, 8MB Cache)

9GB Triple Channel 1067Mhz DDR3

Single 1.8GB NVIDIA GeForce GTX 260

750GB - SATA-II 3Gb/s 7200RPM, 16MB Cache HDD

Sound Blaster X-Fi Xtreme Audio

Multimedia TV TUNER,TVT9 + Basic Remote

16 Posts

December 10th, 2009 17:00

order 11/21/2009

estimated ship 12/09/2009

delay     non estimated

11 Posts

December 10th, 2009 20:00

Ordered: 21 Oct 09

 

System: Area-51

 

Shipped: 19 Nov 09

 

Received: 24 Nov 09

Don't rub it in! lol

50 Posts

December 10th, 2009 22:00

ordered 11/7

recieved 11/19

aurora i7 920, 5870, 6gb mem, 500gb hard dive

NO keyboard, mouse, monitor, no upgrades except for videocard and extra 3gigs of mem.

Would have been worth a longer wait regardless. I absolutely love this machine.

18 Posts

December 10th, 2009 23:00

Quote : "ordered 11/7

 

              recieved 11/19"

 

Glad to hear success stories, there's hope at least.

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