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5 Posts

131291

March 27th, 2013 13:00

Remove Please

Title.

4 Operator

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2.6K Posts

April 1st, 2013 22:00

Hi DeclanDex,

As the warranty of the system is expired, please refer this link to contact Expired warranty support to get the system repaired: http://dell.to/ZiSJLK

 

10 Elder

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46K Posts

March 27th, 2013 15:00

 

 I am moving this thread to the Alienware Owners Club Forum.
 
Bev.

4 Operator

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2.6K Posts

March 27th, 2013 15:00

Hi DeclanDex,

Updating BIOS can help in fixing the issue, to update the BIOS visit the following website and follow the below mentioned steps: http://dell.to/Qnizfs

  1. Click the above link, enter the Service tag of the computer in the box provided and click “Submit”.
  2. In the next page, click drop down arrow to select the Operating System which is installed in the computer.
  3. Under category BIOS, click “Get driver” and save the file on desktop.
  4. Ensure to connect the AC Adapter to the computer, run the BIOS file.
  5. Follow the on-screen instructions to update the BIOS.
  6. Restart the computer when prompted.

Please check the functionality of the system and reply.

8 Wizard

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17.1K Posts

March 27th, 2013 15:00

I turned my PC on today to find my fans running at 100% speed, I went to the thermal controls to turn them down on the manual setting and they are now stuck at 55%, anything I change doesn't change the speed of the fans, I put it to auto mode and it says at 55%, when I change the speed in the manual mode and apply it nothing happens?

 

Anyone know how to stop this because the fan is very loud and is not working properly?

Shut-down machine properly so it will turn off. Unplug from wall or UPS. Hold down power button for 20 seconds to dissipate any electricity in machine and MIO-Board. Wait another 20 secs before powering up. See if that very simple procedure resets MIO-Board.

Go into Thermal Controller. Verify it is reading sensor temps and System Fan speed (should be around 1200 rpm)

Set other fan speeds to Manual, click the other fans,  Use Curve, drag dots to make it look like a uphill line from left to right.

click OK, and Apply.

5 Posts

March 28th, 2013 11:00

Remove

8 Wizard

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17.1K Posts

March 28th, 2013 13:00

I tried reinstalling windows and now I cant even connect to the internet because apparently I dont have the drivers installed,

Ok, well ... no one suggested you do that.  

But since you did,   you have to do it properly before we can start working on Command Center/Thermal Controller/MIO-Board again.

See my Favorite Thread #1 to get your Windows-7 either Recovered (from Dell Partition) or Clean Installed from scratch again. Then, come back here and we can continue working on MIO-Board problems.

5 Posts

March 28th, 2013 14:00

Remove.

12 Posts

January 9th, 2014 19:00

I solved this by installed alienware command center for the ***R4*** line of computer which works JUST FINE on an r3... it set my sensor board back up and everything is fine

I had the SAME EXACT ISSUE.. fans to 100% then stuck at 55%.. unable to control fans.. lights etc... the ONLY thing that fixed it, is I grabbed control center for an r4 and put it on my r3.. works just fine....

I have NO idea why dell doesn't put this updated version up for the r3s to DL and use

You can get it here:

http://www.dell.com/support/drivers/us/en/19/product/alienware-aurora-r4#

8 Wizard

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17.1K Posts

January 9th, 2014 20:00

I solved this by installed alienware command center for the ***R4*** line of computer which works JUST FINE on an r3... it set my sensor board back up and everything is fine

 

I had the SAME EXACT ISSUE.. fans to 100% then stuck at 55%.. unable to control fans.. lights etc... the ONLY thing that fixed it, is I grabbed control center for an r4 and put it on my r3.. works just fine....

 

I have NO idea why dell doesn't put this updated version up for the r3s to DL and use

 

You can get it here:

 

http://www.dell.com/support/drivers/us/en/19/product/alienware-aurora-r4#

Good. Yes, any 2.x CC release should install and work on Aurora R3.

Now, if you got the new CC v3.x to install on an Aurora R3 running Win8.1-64 ... that would be interesting because others have posted that it will only install on an R4 and x51 (desktops currently named as officially supported for Win8.1).

As far as the File Download areas ... what you are seeing has always been standard Dell practice once a machine is replaced by a newer model. So, thanks for the posting.

8 Wizard

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17.1K Posts

February 9th, 2014 22:00

I have NO idea why dell doesn't put this updated version up for the r3s to DL and use

 

You can get it here:

 

http://www.dell.com/support/drivers/us/en/19/product/alienware-aurora-r4#

Might be because you are running modified BIOS.

For other following along notice his notes about it:

" ... UEFI support so to not cause issues with windows 8+ or new gpus ... "

22 Posts

February 9th, 2014 22:00

I solved this by installed alienware command center for the ***R4*** line of computer which works JUST FINE on an r3... it set my sensor board back up and everything is fine

 

 

I had the SAME EXACT ISSUE.. fans to 100% then stuck at 55%.. unable to control fans.. lights etc... the ONLY thing that fixed it, is I grabbed control center for an r4 and put it on my r3.. works just fine....

 

I have NO idea why dell doesn't put this updated version up for the r3s to DL and use

 

You can get it here:

 

 

http://www.dell.com/support/drivers/us/en/19/product/alienware-aurora-r4#

 

 

What did u have to do to make this work? When I try to install the r4 version, I get an error

22 Posts

February 10th, 2014 07:00

I solve this issue for myself.  Maybe I got lucky, so there is always a chance this could brick your MIO......be careful

Attempt to install R4 version, before clicking finish (since it will fail, and likely clean up temp files)

Go to temp directory and poke around, find {CB2D6C4E-2513-4C9A-BBC0-233D35F1B739} and locate WIN81_MIO_Driver, run as admin.

Then install R3 Version. 

Everything works perfectly for me.8_1 running AWCC.jpg

1 Message

September 6th, 2014 11:00

Greetings DDUTTONNC,

          I WAS WONDERING IF I  MAY, PLEASE  GET YOUR A07 BIOS FOR MY AURORA R3(OUT OF WARRANTY)..  I WOULD GREATLY APPRECIATE IT, IF YOU DON'T MIND.

                                                                                        THANK YOU

                                                                                                [:)]

1 Message

November 24th, 2015 11:00

Hi  Dduttonnc,

I've have the same desktop PC setup (Alienware Aurora R3) with the warranty expired so if you can please help me with the modded A07 Bios file.

Thank you,

Ovidiu

16 Posts

April 21st, 2016 05:00

Ok I'm on Windows 10 Pro right now latest version v1511 (on my Aurora R3) and I've had countless problems with the fans and with experience I've got it under control with two methods, note for both methods it's highly advisable that you when you finish working on your PC that you put it into SLEEP MODE via the Window Start menu for example NOT a POWER SHUT DOWN either via the hardware button OR that same Power Windows menu option as that  has a good chance of messing up the fans again, also under the Windows 10 Control Panel->Hardware and Sound->Power options settings I have Balanced and under "Change advanced power settings" link I have "Alien FX" set to OFF (I dunno if that really makes a difference with all of this but here goes:

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(1) METHOD ONE TO FIX THE FANS GOING AT 100% AND GET THEM TO A MORE NORMAL LEVEL (MORE CONVENIENT OPTION):

 If for whatever reason the fans constantly whirl at 100% don't panic, wait for Windows 10 to boot or if you are in Windows 10 and have just woken the machine put the machine into SLEEP MODE via the Windows 10 Start Menu -> Power options, then bring it out of sleep and it should fix it. If this doesn't work power down the Aurora R3 using the hardware power down switch (press of 5 seconds) then wait 8 seconds and press the power switch again (you may get the fans at 100% still but don't worry boot to windows 10) - then when Windows 10 is open go into SLEEP MODE, then come out of sleep mode and the should be normalized at 8%-18% or whatever the standard setting is. I am running Alienware Command Center dunno which version (it doesn't state in the software) but I know that I installed App_DT_AWCC_W7_X04_Setup_TD4C0_ZPE.exe from the official Dell site, it sort of half works some of the sensors are not picking up temps. and the lighting no longer is controllable via this app but you should get some reading.

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(2)METHOD ONE TO FIX THE FANS GOING AT 100% AND GET THEM TO A MORE NORMAL LEVEL (SLIGHTLY MORE INCONVENIENT OPTION):

Ok, this is a slight pain but it works, try it if method 1 is not working... power down your Alienware Aurora R3 completely .. and make sure that you UNPLUG THE POWER from the Aurora R3, press down the Power switch at the front of the Aurora R3 for about 1 minute to ensure that all power is drained. Then find the Aurora R3 MIO sister board which controls the Lighting / Fans inside the case (should be near the front of the case). then unplug the power lead on the MIO Sister board which powers it (I think I remember that it's a white plastic headed 4-pin not 100% on this - wiggle it out gently if it's stiffly locked in). Next Power Up your Aurora R3 into Windows 10 (the fans will be belting at 100%) and when you fully enter Windows 10 wait about 1 minute or so and then quickly Power down (do not leave the fans running at 100% with no control !). Next replug the power lead that on the MIO Sister board in the Aurora R3, close the case and boot up your Aurora R3, the fans should have normalized at the usual 4%-18% whatever the normal is for your environment, I suggest from now o you put the Alienware R3 into SLEEP MODE when you don't need it and DO NOT POWER DOWN as powering down and then up seems to trigger the fan problem..

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enjoy

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