System fan saying (0%) in command center. Temps fine.

Beings there are no reply's I guess I will have to call Alienware tech support, which I didn't want to do. I will add, I think this may have started when the Alienware tech changed out the liquid cooling system and updated the bios to  A11, if that helps.

Thank you for the reply. Everything other than the system fan reading zero was fine, Just as it should be. After my last post I decided to remove then re-install the latest version of command center. Sorry I didn't catch the version number, but it looks the same as what I had. Now I am seeing the system fan again, it is reading 1484 RPM. So it appears the command center that was loaded had something flaky going on. As for having the beeping and re-booting on shut down, I have never had that problem. The guy that changed out the cooling system was a nice enough guy, but had only been working on computers for 4 months, had never seen an Alienware computer let alone a liquid cooling system and got the job on Craigslist, so I am overly  cautious when something isn't right in the area he was working.   

I think that It's not really a problem, let me explain, 1 year ago Dell changed the motherboard twice in 2 months to my new Aurora R4 because the fan of the cooling system got mad for no reason, and in the second motherboard replacement the guy who repaired the PC formatted the hard drive and installed everything from zero, with the latest updates available that moment.
The command center was and still has the version 3.5.10 and it didn't show if the pump is running as did before the repair and it shows 0 rpm (%0) in the "System Fan" box under Thermal Controls, but it works great. The thing is that the fan speed of the liquid cooling system is called "CPU Fan" or something like that (I have it in Spanish, sorry) in Command Center, and if you unmount the side panel of the aurora you can see in the little PCB where the fans are connected that it has a connector without a fan that is named named "SYS_FAN" (you can also see it in the image below that i found on google), that's why the Command Center shows that information.

PS: I haven't had any serious problem since the motherboard reaplacement, but when i shutdown the aurora just as everyone does it beeps once and then reboots, but it happens randomly, once or twice a week. Does this happen to you?

Can you click in the update icon in Command Center and tell me the version number that appers in the window that appears?Thanks!

I might have a problem with my Aurora, but i had so many problems that I am very carefull with the computer, and i know that the rebooting problem is not normal, but i don't know if after repairing it the problem will dissapear or there will appear more as it happened when they reapaired it the first time. I'm going to create a new topic to ask for the solution, maybe the fix is not very difficult.

It is 3.6.5.0. Looking on the Alienware site, it show a release date of 05-Dec-2014. I am sure the other one was a 3.5 something. Good idea about posting that re-boot problem on a new topic. There are some very knowledgeable people on this forum.

It is 3.6.5.0. Looking on the Alienware site, it show a release date of 05-Dec-2014. I am sure the other one was a 3.5 something. Good idea about posting that re-boot problem on a new topic. There are some very knowledgeable people on this forum.