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Wireless Keyboard works on my Alienware X51 R2, but not my wireless mouse
Hello, I have a problem with my Alienware X51 R2.
I use a wireless Logitech keyboard and mouse combo MK520, and it worked perfectly ever since I brought the Dell three months ago.
But since yesterday, only the keyboard works. My mouse cursor move across the screen, can even hover, but when I click, nothing happens. Its as if the mouse is dead even though the cursor moves across the screen.
However, as I said above, my keyboard works perfectly.
Can it be fixed?
Alienware - Rodrigo
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August 3rd, 2015 11:00
Hello,
Is there a way you can test the Logitech mouse with another computer? This is to rule out a hardware issue with the mouse. Since the issue started yesterday, you could try a system restore. This will take the system back to an earlier time and undo any driver changes or settings that might have occurred.
kidric
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August 3rd, 2015 15:00
No, I do not have any other Windows computer to try the mouse on, and its a Windows-only keyboard/mouse.
Well yesterday morning, it resumed working again, and didn't failed since then, but I'll consider the system restore as you've suggested.
Thank you,