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3 Posts
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16095
May 11th, 2015 03:00
unable to boot or recover
hi,
I have a dell alienware 14 running windows 8 which wont boot
im getting no boot device found. have checked bios and its in legacy mode, ata, hard drive top of list of boot options.
shift-f8 should bring up recovery but isn't
have put in a windows 8 disk and tried automatic repair (couldn't repair, try other options) ,refresh (the drive where windows is installed is locked), system restore (to use system restore you must specify which installation to restore, restart computer etc ) and reset (a required drive partition is missing)
I have also tried sfc /scannow but this wont run with "windows resource protection could not start the repair service"
also I tried chkdsk /r but got write protected error msg
have also tried in cmd prompt bcdboot c:\windows command but get failure when attempting to copy boot files message
in diskpart I have
volume 0 d: dvd drive
volume 1 c: OS
volume 2 ESP
volume 3 winretools
volume 4
volume 5 pbr image
volume 6 DIAGS
I don't have a recovery disk but I do have a retail version of windows 8, I don't really want to install it over the c: o.s incase the dell product key is oem and therefore wont activate, which im assuming it wont, id prefer to use the built in recovery
any help would be great, thanks


Alienware - Rodrigo
9 Technologist
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4.4K Posts
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May 11th, 2015 10:00
Try setting the “Legacy” option in the Bios to “UEFI”. There should be an option in the boot menu called “Boot Mode” and it should let you change the setting. Also, check the “Sata operation” setting under the advanced menu. If it is set to “Raid”, try the “AHCI” or “ATA” option. If it is not on set on “Raid”, set it to raid and try booting to Windows.
Please let me know how it goes.
dazpearce
3 Posts
0
May 12th, 2015 02:00
thanks for reply
changed "boot list option" to uefi and then tried ata,ahci and raid without luck, strangely if I look in "uefi boot" under boot options there is only the dvd listed in there.
it is though listed along with network under "legacy boot" option
is it possible to change the recovery partition to be the bootable partition to force recovery?
dazpearce
3 Posts
0
May 12th, 2015 07:00
just to let you all know I solved it by wiping the hard drive completely and reinstalling windows using the following link from 8 forums
cheers
Alienware - Rodrigo
9 Technologist
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4.4K Posts
0
May 12th, 2015 08:00
Thank you for confirming this information. I am glad you were able to solve the problem. Please let us know if you need further assistance.