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May 22nd, 2018 07:00

17 R3, no backlight on left macro keys

Computer: Alienware 17 R3
Alienware Command Centre 4.5.19 version.

The keys work properly, can assign macros and AWCC recognize it. It's just the backlight not working(left macro keys only).

How do I active the lights again?

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4.4K Posts

May 24th, 2018 13:00

Hi @manee,

Check this article and also, run the AlienFX Tester as shown in the article and let me know if the backlight will work with the tester. 

February 7th, 2019 04:00

I have the same issue, did u ever find a solution?

8 Posts

February 21st, 2019 13:00

Yes. Keep in mind that it could be diverse causes but mine was a loose cable. 

I disassemble the case and re plugged the macro keys cable. It is a tiny one located near the power cables, similar to the main keyboard outlet. That fixed it.  

 

 

2 Posts

February 27th, 2019 05:00

Send me a photo please

2 Posts

February 27th, 2019 05:00

Of the tiny cable, i have the same problem

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10 Posts

July 16th, 2019 05:00

Is that cable changeable?
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