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March 4th, 2021 15:00
Area-51m R2, i10 10 core, upgrade to 128GB memory?
The salesman who I spoke to about the laptop said it was upgradeable to 128GB memory, however, he said Dell couldn't do it. When I called again they suggested I should wait until I get the computer and then would tell me how to upgrade. When I said let me buy two 64GB sticks, he said no that I would lose the warranty as my laptop is coming this Saturday. I called Dell back and couldn't get a straight answer. Since I didn't have the computer in my hands they wouldn't let me talk to tech support. Would anyone know anything about this?
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ejn63
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30.2K Posts
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March 4th, 2021 16:00
The maximum memory Dell supports on this model is 64GB.
Documentation here.
Crucial's memory configurator says the same thing, 64GB max.
No one will guarantee you can install more. You can try - but be sure you understand your memory supplier's restocking/return fee policy before you commit to buying. There's a good chance you'll find 64GB SoDIMMs won't function correctly.
DELL-Cares
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27.5K Posts
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March 5th, 2021 09:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.