Start a Conversation

Unsolved

2

1 Message

774

March 1st, 2019 00:00

Area-51m, power adapter choice not updating with GPU choice

Hello,

This is on the Canada sales version of the site. When I pick the lowest configuration and change the GPU choice (from RTX 2060 to 2070 or 2080), the power adapter doesn't update, which then prompts a popup saying the selection is incompatible. This only happens on the lowest configuration, when using the second configuration, changing the GPU from the base 2070 to 2080 automatically updates the power adapter. Is this intentional (if so why can I change the GPU in the first place) or is it an oversight for when the 2060 models were added? Hopefully the latter.

3 Apprentice

 • 

4.4K Posts

March 1st, 2019 14:00

Hi @2M4D,

The site will not let you place the order with an incorrect config. It will ask you to change at the end. But yes, in this case, it shouldn't give you the option to change GPUs, we will pass the feedback.

Thank you!

No Events found!

Top