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June 24th, 2019 15:00

15 R3, LCD problem

Hello everybody, my 15r3 has the bleeding problem. The worst I think, because the only way to saw the OS is with a direct light.

 

 

This photo is when failedThis photo is when failed

 

This photo shows the only way to see the screen is with a lantern.This photo shows the only way to see the screen is with a lantern.

 

7 Technologist

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4.4K Posts

June 24th, 2019 19:00

Hi, 

For my notes, click my name (Alienware-Rodrigo) and private message me the Alienware PC service tag number.

12 Posts

July 4th, 2019 23:00

I already sent it

12 Posts

April 11th, 2020 18:00

Send to workshop to put new paste and the problem continued. Then I tried to reinstall windows and change the UEFI BIOS to LEGACY and now I don't see the screen even with flashlight. In one of the reviews I noticed that the 1070 controller was with an exclamation point. Is there a way to solve this? Turn everything on and everything works but I don't see an image on my laptop or HDMI.

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