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Last reply by 01-17-2022 Solved
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2 Jasper
2 Jasper
184

Dell G15 5510 cursor zooming sound

Hello,

When I'm moving my cursor, my Dell G15 5510 makes a zooming sound from the surface.

Does more people have this same issue?

The sound is a bit lower, when I using my laptop on the battery only.

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2 Jasper
2 Jasper
168

Hello Y'all,

I managed to have a work around for this issue, but I have clear a couple of things up:

It was a electric sound I heard and it was only while my Logitech G502 wired is connected to any of my USB-A ports and my G15 is connected to the power (wall outlet).

After some research, I found out the sound is caused by the high polling rate (1000) of my G502. The polling rate of 1000 is the default setting, when you do a fresh install of the Logitech G-Hub software. When I change the polling rate to 500 or lower, the electric sound is gone.

Fortunately, G-hub is able to create profiles for your desktop and games.

For my default desktop profile I set the polling rate to 500. (I can also set it to 125, but I choose to do 500, because this profile is also used for Blizzard's StarCraft 2. Creating a profile for StarCraft still not working with auto switching......... but that's a other issue).

For al my other game profiles, I leave the polling rate to 1000, because I don't pay attention to the noise when I'm gaming.

I someone else has or had this issue, I hope this will help you out.

Here is some more info about the polling rate for diffrent brands of gaming mice:

What's the best mouse polling rate for gaming? - TheGamingSetup

 

Peace out and Stay Safe!!!

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