4 Posts
1
1211
June 23rd, 2021 10:00
M15 R5 VBIOS update results in system unable to enter SLEEP
Hey everyone, I've been extremely frustrated with this system and one more urgent flaw/issue is that after installing any vbios to restore the lost CUDA cores for the 3070, the system can no longer go into sleep mode.
Attempting to do so simply shuts off the screen for a single second and the computer wakes up again. I have reached out to numerous people online that have confirmed the same issue.
I can't even reach dell support via phone due to "technical issues" with my express service tag. Is there anyway we can push this issue to the dell team so that they can get this addressed? Like seriously, this was a 2000$ machine and it can't even go into standby mode, how are they letting this happen when they are already under a n embarassing PR nightmare for disabling the 3070 cores???????
A51-06
5 Practitioner
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3.1K Posts
0
June 23rd, 2021 14:00
Did you do a clean install of the driver? also have you tried hibernate mode in the power options?
zTonyZ
4 Posts
1
June 24th, 2021 06:00
Yes and my m15 r5 does not have a hibernate option, it's been disabled.
A51-06
5 Practitioner
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3.1K Posts
1
June 24th, 2021 07:00
You can re enable it too right?
https://www.groovypost.com/howto/enable-hibernate-mode-windows-10/
zTonyZ
4 Posts
1
June 25th, 2021 07:00
Hey the hibernate works thanks and I will do that until a fix for the vbios gets deployed.
A51-06
5 Practitioner
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3.1K Posts
0
June 25th, 2021 08:00
No problem. It actually is better than sleep mode because sleep puts the data in RAM which if the laptop dies or something like that all the data will be missing or corrupted. Hibernate stores the data in the Harddrive or SSD Where the Operating system is.