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January 15th, 2020 09:00

m15 R1, updated, random clicking noise

I just updated my alienware m15 r1 and now there is a random clicking noise.

link: https://imgur.com/1ClAC4p

Any idea?

Moderator

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25.1K Posts

January 16th, 2020 03:00

We tried reaching you on a private message but did not receive a response. Please feel free to write back whenever you are available.

3 Posts

January 21st, 2020 09:00

sorry late reply. I was replying in my email and kind of busy at work.The sound went out after 2 failed system restore.

2 Posts

September 23rd, 2021 13:00

Even I am having this same issue but I was not able to resolve it. @gelo007 can you please help me out with the steps you performed to get this issue sorted.

5 Practitioner

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3K Posts

September 24th, 2021 08:00

It seems like a driver issue. A fresh install of windows can fix all software issues but I recommend you reinstall the sound driver and monitor your thermals to see if the fan is making the sound.

2 Posts

September 27th, 2021 08:00

I checked and it is definitely neither a fan nor a speaker issue but something related to CPU. I also monitored the thermals but I am getting the sound even when the CPU temperature is below 55C. I will try to clean install Windows by making a partition (dual boot), just to validate if clean install helps.

Moderator

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25.1K Posts

September 27th, 2021 09:00

Please contact our out of warranty department for assistance with your query 1-800-288-4410 7am - 12am CST Monday - Friday

5 Practitioner

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3K Posts

September 29th, 2021 11:00

I don’t know why a cpu would be making that noise because nothing is moving unless it’s an electrical issue. I just think the reinstall should help. A clean install actually.

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