noeltan

updated

7 years ago

N

noeltan

1 Rookie

1 Message

5

17757

October 31st, 2019 02:00

m15 R2, Brand new, keeps freezing intermittently

Thank you for fixing my first dead pixel problem by changing my LCD screen on my BRANDNEW month old Alienware M15 R2 unit. However, more problems plague my Laptop, although fully updated, it faces freezing and stuttering problems. 

I would be working on my laptop then suddenly out of nowhere everything would just freeze. Now I have to revert back to my Dell XPS 15 5960 and I don't know what to do. I am really beginning to regret my purchase of this unit of Alienware after shelling out almost SGD$4k for it. When I could have gotten something for 2/3 of the price with equivalent specs.

If anyone has the same issues as me and manage to solve it, please help me. I feel like I might have to use it as an over weight paper weight.