Unsolved
This post is more than 5 years old
3 Posts
0
2172
April 3rd, 2019 17:00
m17, M2 Full Thermo Shield
I just recently purchased Alienware m17 and would like to install a second M2 2280 PCIe SSD. Since I went with 1 SSD option, the thermo shield installed was a half shield, which only cover one slot (I already upgraded the RAM and was able to confirm that). I followed the Service Manual (https://www.dell.com/support/manuals/us/en/19/alienware-m17-laptop/alienware-m17-service-manual/procedure-to-replace-m2-2280-card?guid=guid-94257444-35f1-4442-a4c8-554d04e13d54⟨=en-us) and tried to call Dell Support and was initially told that such part doesn't exist, and later was told that said part wasn't available. Is there any way for me to purchase the full M2 SSD thermo shield?
LCMusic
2 Posts
0
April 4th, 2019 19:00
Did you ever get a response on this? Or find a solution.
I bought a M15 off Amazon, and have the same issue of not having a thermo shield when I install a second NVMe drive.
tge1
3 Posts
0
April 5th, 2019 04:00
tge1
3 Posts
0
April 12th, 2019 11:00
For future references, the part you need to order is R46DX, with this description:
PAD, THRM
PAD, SSD, BIG
, AWM15/17
This is the larger M.2 SSD thermo shield for Alienware m17.