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3 Posts

4233

June 5th, 2013 08:00

Avamar Administrator install problems

So I've been given the Avamar Admin directory from another user.

So when i run:

"c:\Program Files (x86)\avs\administrator\6.1.0.402\bin\mcgui.bat"

I get:

The system cannot find the path specified.

So I looked at the batch file and found that it was looking at %1\bin\javaw

I changed that %1 to:

c:\Program Files (x86)\Java\jre7

Still same error.

This is a Windows 7 Java 7 update 21 box.  I'd also be glad if I can get the web interface if that is possible.

Thanks.

2 Intern

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143 Posts

June 5th, 2013 12:00

Did you run the installer on the computer on which you are attempting to start on the GUI?

You can access the web interface at http://AvamarGridFQDN/em/.

2 Intern

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143 Posts

June 5th, 2013 12:00

You can download the installer for the GUI from an Avamar grid utility node.  Go to the FQDN on the utility node in a web browser and click on "Documents and Downloads" at the bottom of the page.  Under "Windows for x86 (32 bit)" click on "Microsoft Windows XP, Vista, 7, 8 and Microsoft Windows Server 2003, 2008" and then click on the link for the "AvamarConsoleMultiple-windows-x86-[verison].exe"  Save/run that EXE and it will install the GUI.  You can also launch the GUI (aka Administrator) from Enterprise Manger (URL in my first post).

3 Posts

June 5th, 2013 12:00

Ok I downloaded and installed the Console software, but now it is asking for JRE 5.

I've got JRE 7 installed, how can i get the software to see this?

3 Posts

June 5th, 2013 12:00

never got an installer.  Can't even find where i can download the the install package.

2 Intern

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143 Posts

June 5th, 2013 14:00

The JRE your version of Avamar shipped with should be in the same folder on the utility node from which you downloaded the GUI installer.  Do you have a 32-bit JRE installed already (the GUI is a 32-bit application)?  What version of Avamar is this?

You can also try using the /em URL on the utility node to web start the GUI.

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