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89 Posts
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2198
September 30th, 2016 09:00
Checkpoint errors
We just installed AVE, and I'm wondering about these errors were getting in regards to checkpoints, they are "A checkpoint of server data is overdue" and then "A checkpoint validation (hfscheck) of server checkpoint data is overdue". Also in the mornings we get a pop-up that says something similar about snapshots overdue. The details of the pop-up say to call support, which I'll do but I was wondering if anyone has seen that before and what it means. This is version 7.3.0-233, not sure if that matters.
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Shridhar_Kulkar
15 Posts
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September 30th, 2016 10:00
@Daryn:
Please open Ticket and we would need to review err.log and mcserver* logs and take respective course of action.
umichklewis
4 Apprentice
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1.2K Posts
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September 30th, 2016 11:00
Shridhar is quite correct. If this is the first time you're seeing these orders, Support can assist by reviewing your logs and take the appropriate course of action.
At the root, the message indicates that more than 24 hours has occurred since the last checkpoint has been created by the system. This happens automatically each day. The checkpoint occurs during the maintenance window, after the system has completed garbage collection. If you have a very large amount of data that happened to expire on a given day, the garbage collection process might take longer than usual, pushing back when the checkpoint was taken (i.e., longer than 24 hours). While this is usually benign, Support can investigate and provide further details.
Let us know if that helps!
Karl
Clarkson14
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89 Posts
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September 30th, 2016 12:00
It was only installed a couple weeks ago and has one test client so I'll definitely call support to make sure everything is good before we go into production. Thanks for the responses.