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Exchange VSS Backup: Waiting for another backup process to complete. Waiting time: #.#/# minutes
Hi guys,
I have an issue regarding an ExchangeVSS backup.
I've never had any problems with this backup job, until i've made some changes in the Exchange Database.
What i've done is: I've made 2 new mail databases.
Before changes:
- Database1
- Database2
After Changes:
- Database1
- Database2
- Database3
- Database4
And after the changes, the backup job can't completed :/
But i do get some information in the log file on Exchange Server, and that tells me: Waiting for another backup process to complete. Waiting time: #.#/# minutes
The log file:
2017-01-19 14:24:07 avexvss Info <12950>: Plug-in avexvss is started.
2017-01-19 14:24:07 avexvss Info <7967>: Using NT authentication.
2017-01-19 14:24:07 avexvss Info <6673>: CTL listening on port 46121
2017-01-19 14:24:07 avexvss Info <10684>: Setting ctl message version to 3 (from 1)
2017-01-19 14:24:07 avexvss Info <16136>: Setting ctl max message size to 268435456
2017-01-19 14:24:07 avexvss Info <18198>: Performing operation in the context of the root domain.
2017-01-19 14:24:11 avexvss Info <40342>: Initializing PowerShell interface, launching impersonated process
2017-01-19 14:24:29 avexvss Info <40252>: Setting search preferences for c_search query
2017-01-19 14:24:29 avexvss Info <40253>: Setting search preferences for db_search query
2017-01-19 14:24:29 avexvss Info <40253>: Setting search preferences for db_search query
2017-01-19 14:24:29 avexvss Info <40253>: Setting search preferences for db_search query
2017-01-19 14:24:29 avexvss Info <40253>: Setting search preferences for db_search query
2017-01-19 14:24:30 avexvss Info <19008>: Obtaining available VSS providers
2017-01-19 14:24:30 avexvss Info <8871>: Gathering writer metadata...
2017-01-19 14:24:30 avexvss Info <19007>: Adding writer Microsoft Exchange Writer GUID: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7} Instance: {1d33eabb-57ef-46f2-be6c-065fa48f7b9e}
2017-01-19 14:24:31 avexvss Info <16242>: Current log files for database Mailbox Database 1 are 0008F8D7 through 00092073.
2017-01-19 14:24:31 avexvss Info <16242>: Current log files for database Mailbox Database 2 are 0006829F through 00069A51.
2017-01-19 14:24:31 avexvss Info <16242>: Current log files for database Mailbox Database 3 are 00011FD8 through 000130E7.
2017-01-19 14:24:31 avexvss Info <16242>: Current log files for database Mailbox Database 4 are 0000E445 through 0000F427.
2017-01-19 14:24:31 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 0.0/720 minutes.
2017-01-19 14:25:31 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 1.0/720 minutes.
2017-01-19 14:26:32 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 2.0/720 minutes.
2017-01-19 14:27:32 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 3.0/720 minutes.
2017-01-19 14:28:32 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 4.0/720 minutes.
2017-01-19 14:29:33 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 5.0/720 minutes.
2017-01-19 14:30:33 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 6.0/720 minutes.
2017-01-19 14:31:33 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 7.0/720 minutes.
2017-01-19 14:32:34 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 8.0/720 minutes.
2017-01-19 14:33:34 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 9.0/720 minutes.
2017-01-19 14:34:34 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 10.0/720 minutes.
2017-01-19 14:35:34 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 11.1/720 minutes.
2017-01-19 14:36:35 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 12.1/720 minutes.
2017-01-19 14:37:35 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 13.1/720 minutes.
2017-01-19 14:38:35 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 14.1/720 minutes.
2017-01-19 14:39:36 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 15.1/720 minutes.
2017-01-19 14:40:36 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 16.1/720 minutes.
2017-01-19 14:41:36 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 17.1/720 minutes.
2017-01-19 14:42:37 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 18.1/720 minutes.
2017-01-19 14:43:37 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 19.1/720 minutes.
2017-01-19 14:44:37 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 20.1/720 minutes.
2017-01-19 14:45:37 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 21.1/720 minutes.
2017-01-19 14:46:38 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 22.1/720 minutes.
2017-01-19 14:47:38 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 23.1/720 minutes.
2017-01-19 14:48:38 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 24.1/720 minutes.
2017-01-19 14:49:39 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 25.1/720 minutes.
2017-01-19 14:50:39 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 26.1/720 minutes.
2017-01-19 14:51:39 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 27.1/720 minutes.
2017-01-19 14:52:40 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 28.1/720 minutes.
2017-01-19 14:53:40 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 29.1/720 minutes.
2017-01-19 14:54:40 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 30.2/720 minutes.
2017-01-19 14:55:41 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 31.2/720 minutes.
What I've done until now:
- Killed all sessions on the Avamar Utillity Node (via PuTTy)
- Deleted the orignal "AvamarBackupUser", incl. Mailbox
- Deleted the whole "avs" folder in C:/ProgramFiles/avs/
- Re-installed the whole client, incl. the ExchangeVSS Plug-in
- Created a new "AvamarBackupUser", incl. Mailbox and the correct permissions according the documentation
Any suggestions on this problem?
Thanks
David
ionthegeek
2K Posts
0
January 19th, 2017 11:00
It sounds like Exchange itself is telling the Avamar plug-in that there is another backup running. If you re-run the backup in debug mode, the logs may provide more information.
davidjlawson
2 Posts
0
January 20th, 2017 00:00
Okay, thanks - I'll try and do another backup in debug mode, and upload the log content.
milb65
10 Posts
0
January 23rd, 2017 07:00
So a few questions here:
I faced the similar issues with other Backup products, and when I spoke to MS, it was suggested, that we, not run parallel backups and if we had to the DS should not be on the same lun.
(DS = DataStore)
Roberval1
2 Posts
0
January 25th, 2017 10:00
I have the same problem.
Exchange 2013 RTM
Yes, ds the same LUN
Backup parallel/Linear: i don't know.
Eric_IMS
1 Message
0
May 24th, 2017 13:00
I'm running into the same issues for a client of mine. not sure what changes were done to the Exchange server, but the job will periodically start throwing this error. the only thing that resolves the issue is a reboot of the exchange server.
Latest log file :
2017-05-23 19:12:14 avexvss Info <12950>: Plug-in avexvss is started.
2017-05-23 19:12:14 avexvss Info <7967>: Using NT authentication.
2017-05-23 19:12:14 avexvss Info <6673>: CTL listening on port 36028
2017-05-23 19:12:14 avexvss Info <10684>: Setting ctl message version to 3 (from 1)
2017-05-23 19:12:14 avexvss Info <16136>: Setting ctl max message size to 268435456
2017-05-23 19:12:14 avexvss Info <18198>: Performing operation in the context of the root domain.
2017-05-23 19:12:25 avexvss Info <40252>: Setting search preferences for c_search query
2017-05-23 19:12:25 avexvss Info <40253>: Setting search preferences for db_search query
2017-05-23 19:12:25 avexvss Info <40253>: Setting search preferences for db_search query
2017-05-23 19:12:25 avexvss Info <40253>: Setting search preferences for db_search query
2017-05-23 19:12:25 avexvss Info <40253>: Setting search preferences for db_search query
2017-05-23 19:12:25 avexvss Info <40253>: Setting search preferences for db_search query
2017-05-23 19:12:26 avexvss Info <19008>: Obtaining available VSS providers
2017-05-23 19:12:26 avexvss Info <8871>: Gathering writer metadata...
2017-05-23 19:12:26 avexvss Info <19007>: Adding writer Microsoft Exchange Writer GUID: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7} Instance: {632d7b6a-8617-4d15-be9c-f06aae845594}
2017-05-23 19:12:26 avexvss Info <16242>: Current log files for database Mailbox Database 5 are 0005E47C through 0005F0F0.
2017-05-23 19:12:26 avexvss Info <16242>: Current log files for database Mailbox Database 1 are 0016005F through 001613DE.
2017-05-23 19:12:26 avexvss Info <16242>: Current log files for database Mailbox Database 2 are 0022BD39 through 0022F72A.
2017-05-23 19:12:26 avexvss Info <16242>: Current log files for database Mailbox Database 3 are 001D2332 through 001D383B.
2017-05-23 19:12:26 avexvss Info <16242>: Current log files for database Mailbox Database 4 are 0021991F through 0021B33D.
2017-05-23 19:12:26 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 0.0/720 minutes.
2017-05-23 19:13:27 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 1.0/720 minutes.
...
2017-05-24 07:11:12 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 718.8/720 minutes.
2017-05-24 07:12:12 avexvss Info <0000>: Waiting for another backup process to complete. Waiting time: 719.8/720 minutes.
2017-05-24 07:13:12 avexvss Error <0000>: Terminating backup process because another backup is not completed after 720.8/720 minutes.
2017-05-24 07:13:12 avexvss Error <13077>: Unable to complete backup.
2017-05-24 07:13:12 avexvss Info <9772>: Starting graceful (staged) termination, Exiting main body (wrap-up stage)
2017-05-24 07:13:12 avexvss Info <7753>: Exit main body...
2017-05-24 07:13:12 avexvss Info <13180>: Final summary...
2017-05-24 07:13:12 avexvss Info <13181>: snapview_wid: 7PM-Exchange Nightly-1495591201176#0
2017-05-24 07:13:12 avexvss Info <7271>: Final summary generated subwork 0, cancelled/aborted 0, snapview 0, exitcode 536870919
2017-05-24 07:13:17 avexvss Info <12951>: Plug-in avexvss returning with exitcode 536870919
Roberval1
2 Posts
0
June 29th, 2017 11:00
Anyone tested this solution?
https://social.technet.microsoft.com/Forums/exchange/en-US/651a4a07-fa5b-43c9-90ce-809a589f2803/i-cant-truncate-log-files-of-ms-exchange-2013-by-windows-server-backup-with-vssfull-on-ms-server?forum=exchange2010
This problem occur to with too Windows Server Backup.
I'm testing!
regards!