I am running Avamar 7.1.1-145 in an environment where I have several new Oracle Linux 7.1 servers. Since Oracle Linux is just a custom build of Red Hat Enterprise Linux, I copied over and installed the Red Hat Linux agent from my Administrator server. It installed via rpm and registered fine, and I can do automated backups. However, when I try to do a restore or a selective backup, I can't browse the file system so I can't do either of these. Also, when I try to view the agent status on the server, I get odd messages from systemctl. For example:
command> service avagent status
Getting status of avagent (via systemctl): Job for avagent.service failed. See 'systemctl status avagent.service' and 'journalctl -xn' for details. [FAILED]
command> systemctl status avagent.service
avagent.service - LSB: avagent
Loaded: loaded (/etc/rc.d/init.d/avagent)
Active: failed (Result: exit-code) since Tue 2015-11-17 14:37:23 MST; 28s ago
Process: 2398 ExecStart=/etc/rc.d/init.d/avagent start (code=exited, status=1/FAILURE)
Nov 17 14:37:23 doc-efomsdr01.doc.state.co.us avagent: [52B blob data]
Nov 17 14:37:23 doc-efomsdr01.doc.state.co.us systemd: avagent.service: control process exited, code=exited status=1
Nov 17 14:37:23 doc-efomsdr01.doc.state.co.us systemd: Failed to start LSB: avagent.
Nov 17 14:37:23 doc-efomsdr01.doc.state.co.us systemd: Unit avagent.service entered failed state.
command> service avagent stop
Stopping avagent (via systemctl): [ OK ]
command> service avagent start
Starting avagent (via systemctl): Job for avagent.service failed. See 'systemctl status avagent.service' and 'journalctl -xn' for details.
The log for avagent doesn't even show it ever was asked to stop or start, so I have found no way on these servers to control the agent, short of killing it and then reinstalling it just to get it to run again. Have I missed something?
Solved! Go to Solution.
verify you installed the correct Avamar - when I had Oracle Linux and normal Linux I had to use either the rhel4 or the sles11 (we got rid of our Oracle vm) but I think it was sles11.
look at the /etc/issue file
and use the avamar file that matches