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January 13th, 2014 08:00

Register New Avamar Node Need Product ID

I am trying to register a new node that has just been installed.

I went and picked up the node and installed it into the rack and cabled, then support did a webex and configured it to grid.

When I go to register the node to my site it wants the Product Id but cant seem to find it.

I have the packing slip, PO and all the information from the box.

Have tried part numbers PO's SO's it is a AVM2400FG4S node

54 Posts

January 13th, 2014 10:00

Is the product ID the same as the node serial number ?

If it is, here is how to extract all the grid serials from the utility node:

#> su - admin
#> ssh-add ~/.ssh/dpnid
#> mapall --noerror --user=root --nodes=all+ --quiet 'echo `hostname -i`": "`/usr/bin/ipmitool fru print 0 | grep "Product Asset Tag" | sed "s/^.*:\s\(.*$\)/\1/"`'

2 Intern

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196 Posts

January 13th, 2014 12:00

That is it Thanks

Community Manager

 • 

7.1K Posts

January 13th, 2014 16:00

Hey,

You can also refer to this solution. You can refer to the command for Gen4 on this solution. The command of Gen4 also use for Gen4S.

How to find an Avamar node's WCAA / NNG / EMC serial number via SSH

Hope this helps!

2 Intern

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196 Posts

January 13th, 2014 17:00

I am too low on the food chain to have access to the link above.

Thanks anyway

Community Manager

 • 

7.1K Posts

January 13th, 2014 17:00

Hey,

If you have the original powelink account (If not, you only need to register an EMC support account on https://support.emc.com/), you will be able to access many solution, of course also include the above solution.

Below are the detailed contents for this solution:

For Avamar Datastore Generation 4 nodes

Avamar Datastore Generation 4 hardware consists of two different types of Dell nodes (R510 and R710). A new hardware information retreival system is used and has a different command that will work on all Gen4 nodes.

To retrieve the serial number on a node, login as root and issue the following command:

/usr/bin/ipmitool fru print 0 " grep "Product Asset Tag" " sed "s/^.*: *\(.*\)/\1/"

This command must be run as root user or else you will see an error such as:

"Could not open device at /dev/ipmi0 or /dev/ipmi/0 or /dev/ipmidev/0: No such file or directory"

The following mapall command is run from the utility node (run as admin with dpnid key loaded) will retrieve the serial numbers from all of the nodes in the grid.

mapall --noerror --user=root --nodes=all+ --quiet 'echo `hostname -i`": "`/usr/bin/ipmitool fru print 0 " grep "Product Asset Tag" " sed "s/^.*:\s\(.*$\)/\1/"`'

Sample output:

10.6.240.193: NNG05104310280_100-580-617_A04                  
10.6.240.194: NNG05104310279_100-580-617_A04                  
10.6.240.195: NNG05104310284_100-580-617_A04                  
10.6.240.196: NNG05104310287_100-580-617_A04                  

The node serials in the example above start with NNG up to the first underscore.

The 100-580-617_A04 part is the EMC part/revision number.

2 Intern

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196 Posts

January 13th, 2014 18:00

I could not get the one command to work, tried as root and admin with environment.

mapall --noerror --user=root --nodes=all+ --quiet 'echo `hostname -i`": "`/usr/bin/ipmitool fru print 0 " grep "Product Asset Tag" " sed "s/^.*:\s\(.*$\)/\1/"`'


/usr/bin/ipmitool fru print 0 " grep "Product Asset Tag" " sed "s/^.*: *\(.*\)/\1/"

This is the utility node:

root@avamar-dr:~/#: /usr/bin/ipmitool fru print 0 " grep "Product Asset Tag" " s                    ed "s/^.*: *\(.*\)/\1/"

Board Mfg Date        : Thu Dec  9 16:51:00 2010

Board Mfg             : DELL

Board Product         : PowerEdge R710

Board Serial          : CN137400CXXXXX

Board Part Number     : 0XDX06A07

Product Manufacturer  : DELL

Product Asset Tag     : NNG0511171XXXX_100-580-616_A07_IP_192.168.102.130

How do I correct the IP's on this one: also

The ninth node is not a dell, unsure who makes this node

root@avamar-dr:~/#: avmaint nodelist | grep hardware

    hardware-id="FC6AV134800XXX_100-580-642-04_FFF"

    hardware-id="ARWAV120801XXX_100-580-617_A10_IP_"

    hardware-id="ARWAV120801XXX_100-580-617_A10_IP_"

    hardware-id="ARWAV120801XXX_100-580-617_A10_IP_"

    hardware-id="NNG05113010XXX_100-580-617_A07_IP_"

    hardware-id="NNG05112210XXX_100-580-617_A07_IP_192.168.102.134"

    hardware-id="NNG05112210XXX_100-580-617_A07_IP_192.168.102.133"

    hardware-id="NNG05112810XXX_100-580-617_A07_IP_"

    hardware-id="NNG05112210XXX_100-580-617_A07_IP_192.168.102.131"

Community Manager

 • 

7.1K Posts

January 13th, 2014 19:00

Hey PL,

Thanks for your followup!

May 9th, 2017 13:00

I'm trying to find the serial number of my Avamar Gen 4 T server.  I ran the series of commands as follows with output listed:

su - admin

     (success)

ssh-add ~/.ssh/dpnid

     Could not open a connection to your authentication agent.

mapall --noerror --user=root --nodes=all+ --quiet 'echo `hostname -i`": "`/usr/bin/ipmitool fru print 0 | grep "Product Asset Tag" | sed "s/^.*:\s\(.*$\)/\1/"`'

     ERROR: an ssh-agent context is required with a private key pre-loaded, stopped at /usr/local/avamar/bin/mapall line 39.

Please help.

    

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