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November 18th, 2011 09:00

Unable to browse Oracle Database on Avamar GUI

Hi,

I've installed an Avamar Oracle client for Linux on a RedHat server but I'm unable to browse the databases in order to create a dataset or to initiate on demand backup from GUI.

Avamar 5.x

Linux file client is register, I can start file backups.

From logs:

2011-11-18 16:16:56 avagent Info <7452>: Registration of client /clients/xxx with MCS avamarun:28001 successful.

2011-11-18 16:16:56 avagent Info <5928>: Registration of plugin 1001 Unix successful.

2011-11-18 16:16:56 avagent Info <5928>: Registration of plugin 1002 Oracle successful.

2011-11-18 16:16:56 avagent Info <5619>: Registration of client and plugins complete.

2011-11-18 16:49:56 avagent Info <8467>: Starting log file maintenance in "/usr/local/avamar/var" and "/usr/local/avamar/var/clientlogs"

2011-11-18 16:49:56 avagent Info <6675>: Log file maintenance complete, 0 file(s) removed

but if I want to create a dataset or to start a backup from the Avamar interface I'm unable to see any database.

In the GUI I can see:

Linux File System

Linux Oracle RMAN - but this one is empty

Backups started from RMAN using libobk_avamar64.so are ok.

Thank you for any suggestions !

January 5th, 2012 05:00

There are a number of known causes of this issue. Most often the cause is configuration related. Refer to the details of known causes below:

1. tnsname.ora is not correctly configured. After finding a "HOST = " entry, avoracle searches for a line containing the SERVICE_NAME keyword. Until it finds this new keyword, all other entries, other "HOST = " entries are ignored. See example of incorrectly configured entry below:

My_DB =

(DESCRIPTION =

(ADDRESS_LIST =

(ADDRESS = (PROTOCOL = TCP)(HOST = MyHost.com)(PORT = 1111))

)

(CONNECT_DATA =

(SID = My_DB)

)

)

2. If you are running 9i and 10 database on the same server you need separate tnsnames.ora file for each path.

3. avoracle browses $ORACLE_HOME/network/admin. By default, tnsnames.ora is not in this path and you will see this type of issue.

Fix

1. This issue can be resolved by adding SERVICE_NAME key word to the tnsname.ora file, e.g:

My_DB =

(DESCRIPTION =

(ADDRESS_LIST =

(ADDRESS = (PROTOCOL = TCP)(HOST = MyHost.com)(PORT = 1111))

)

(CONNECT_DATA =

(SID = My_DB)

(SERVICE_NAME = My_DB)

)

)

2. Create a separate tnsnames.ora file.

3. Make sure tnsname.ora is in the $ORACLE_HOME/network/admin path.

38 Posts

August 13th, 2014 02:00

Hi,

How do i check for RMAN backups status from the avamar Grid ? (under the scope of Backup and Restore rights).

Is the Activity report tab used for this,how can i differentiate that to a normal filesystem Backup.

what are the 1001 and 1002 plugins ?

November 30th, 2022 22:00

We had the same issue and in our case the /etc/oratab file was missing from the oracle client machine,  we had to engage DBA team to have the file created which resolved the problem.

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