What does this mean: Client Reconnect Error - Unknown ID

A sub message is "NO LOCATION - RECORD MAY BE CORRUCT".  These messages are in the Events log.  Is this a DB problem?  How can it be resolved?

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ionthegeek
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Re: What does this mean: Client Reconnect Error - Unknown ID

I would recommend opening a service request for this issue.

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Re: What does this mean: Client Reconnect Error - Unknown ID

OK.  Thanks Ian.  I wanted to be sure I wasn't missing anything obvious.

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ionthegeek
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Re: What does this mean: Client Reconnect Error - Unknown ID

My pleasure!

This type of issue is normally caused by some kind of mismatch between the client's registration / activation information, the GSAN user accounting system and / or the MCS database. Determining which side has the issue isn't something I would expect a customer or partner to do.

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