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October 29th, 2013 06:00

administrator console can't connect to AVE


Hello

I just installed an AVE (7.0) with 2 NICs (RPQ will be done asap)

          -eth0 for backups

          - eth1 for management

Standard installation with eth0 configured for backups

     - DNS entry : 172.55.55.6 / ave_backup@emc.lu

  In mcserver.xml : hfsaddr="ave_backup@emc.lu",   local_hfsaddr="ave_backup"   , rmi_addr=""

After the avamar installation Eth1 has been manually configured (/etc/hosts, ifcfg-eth1, resolv.conf, with IP=100.65.17.200)

     DNS entry : 100.65.17.200 / ave_management@vcloud

administrator console can not connect to the AVE via the management lan (eth1 - 100.65.17.200) !!!

(it works  if we update the  "hosts" file on the desktop hosting the administrator console with the following info:

     100.65.17.200   ave_backup@emc.lu     ( associating the IP address of eth1 with "dns name" of eth0 in local hosts file)

I tried to modify the rmi_address in mcserver.xml file and add the ip address of the management interface (eth1) but mcs did not restart

following error looged

ERROR: Exception connecting to mcs server: 100.65.17.200 at port: 7778, cause: java.rmi.NotBoundException: //100.65.17.200:7778/ASNNODE

Any suggestion ??

2K Posts

October 29th, 2013 07:00

You should use nodedb to edit probe.xml.

2K Posts

October 29th, 2013 06:00

The error says that MCS is not bound to the IP 100.65.17.200. Is there a "management" entry in probe.xml for this IP?

5 Practitioner

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274.2K Posts

October 29th, 2013 07:00

thanks a lot, ian

rgds


5 Practitioner

 • 

274.2K Posts

October 29th, 2013 07:00

no - no management entry in probe.xml

no problems to edit probe.xml manually ??

2K Posts

October 29th, 2013 07:00

You're welcome! Please let me know whether or not that fixed the problem.

5 Practitioner

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274.2K Posts

October 29th, 2013 07:00

yes sure


5 Practitioner

 • 

274.2K Posts

October 31st, 2013 03:00

Hi ian,

nodedb add if performed (nodedb add if --addr=100.65.17.200 --nwgr=1)

probe.xml modified ( ) -

I now got the following error : login failure

Administrator Server started.

INFO: Starting Data Domain SNMP Manager....

INFO: Connecting to MCS Server: 100.65.17.200 at port: 7778...

ERROR: Exception connecting to mcs server: 100.65.17.200 at port: 7778, cause: javax.security.auth.login.LoginException: Login Failure: all modules ignored

2K Posts

October 31st, 2013 10:00

Is the MCS listening on port 7778? Check the output of netstat -anp.

5 Practitioner

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274.2K Posts

November 1st, 2013 00:00

Hello ian,

I will check on Monday

(not on customer site today)

Rgds,

Patrick

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