avtar Error 9945: Error occured during initialization of SIS link

Question

Hello,

Backup of Windows 2003 R2 is completing with lot of these exceptions :

avtar Error <9945>: Error occured during initialization of SIS link

Avamar client version is 6.1.101-87

Any idea how to resolve this ?

Thanks

ionthegeek · Accepted Answer

This message can be safely ignored on Windows Server 2003 Standard Edition. If this is Windows Server 2003 Standard, hotfix 52573 is currently in development to address this issue.

The hotfix is not ready yet but I would recommend contacting support so they can keep you posted about its availability.

sandcruise · Answer

Thanks ianderson

ionthegeek · Answer

My pleasure!

DanielM-cnaf · Answer

Hi Ian, I have the same problem, do you know if the hotfix is ready? Thanks, Regards.

ionthegeek · Answer

The hotfix for 6.1.101-87 that I mentioned above was released almost a year ago. Hotfix 54028 is also available for Avamar 6.1.102-46. However, according to the bug database, Avamar 7.0 is not affected by this issue so I would recommend upgrading the client to 7.0 instead of applying either of these hotfixes.

If the server is still running Avamar 6.1, you would have to update the client catalog on the server before upgrading any clients to 7.0.

DanielM-cnaf · Answer

Thanks for your response. The Avamar client version of the server is 6.1.101.87. Can you tell me where I can find the hotfix 54028? Regards.

DanielM-cnaf · Answer

Hello,

I still have the problem :

2015-08-11 20:05:54 avtar Error <17879>: Error occurred during initialization of SIS link "D:\RemoteInstall\OSChooser\French\00004e22.BAK"!.

The Avamar version and server version are identical (7.0.102-47).

Can you help me?

Regards

DanielM-cnaf · Answer

Thank you.

ionthegeek · Answer

Hotfix 227031 is available for version 7.0.102-47. Please contact support for access to this hotfix.

Avamar

avtar Error <9945>: Error occured during initialization of SIS link

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