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im getting a error 10020 on sql backups
I am getting the same error on all my sql backups. They are completing but i get a error code 10020. what does this mean
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3 Posts
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16640
I am getting the same error on all my sql backups. They are completing but i get a error code 10020. what does this mean
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Nayak2010
50 Posts
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October 19th, 2011 12:00
OK...this needs a little digging. Probably the logs are not getting transferred if you have ensured that the data is restorable. I'd suggest logging an SR with EMC support if no one else has anything to add.
JoeWright67
3 Posts
0
October 19th, 2011 12:00
ok, will do. thank you for your help
Nayak2010
50 Posts
0
October 19th, 2011 12:00
Did you happen to check the details ? Does it give some more info ?
JoeWright67
3 Posts
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October 19th, 2011 12:00
in the logs it says unable to transfer
kclebak
31 Posts
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April 6th, 2012 08:00
Just curious if you ever received any udpated information on the 10020 erros. We are recieving the same error on one of our SQL server and in the logs we are also seeing Error 6810 Unable to perform transfer.
dawgpound75
5 Posts
1
April 9th, 2012 07:00
Ok, thanks.
dawgpound75
5 Posts
0
April 9th, 2012 07:00
I'm receiving the same 10020 error on one of my SQL servers as well. Any feedback on this particular error?
ionthegeek
2K Posts
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April 9th, 2012 07:00
Unfortunately 10020 and 6810 are both general error codes. I would recommend opening a service request (SR). To speed up troubleshooting, I would recommend zipping up the contents of the Avamar var directory (C:\Program Files\avs\var by default) excluding any f_cache.dat, p_cache.dat and SystemState.bkf files and attaching the zip to the SR.
kclebak
31 Posts
0
April 13th, 2012 05:00
Just to provide a little more information and ask a few additional questions.
2012-04-12 20:16:53 avtar Warning <8456>: Exclude pattern "e:\csdata\monitoringstore\(default)\logpath\qoemetrics.ldf" is superfluous because it does not match any backup paths; ignored.
Thanks
ionthegeek
2K Posts
0
April 17th, 2012 07:00
I know you're not going to like this answer but for now, you could create separate datasets or change the logging mode on the SQL side. Starting in Avamar 6.1, databases in SIMPLE recovery mode will be skipped for logfile-only backups.
This message will appear if there is an exclude pattern for a path that is not configured to be backed up. For example, if the dataset is set to back up all local volumes and there is also an exclude in the dataset for d:\Temp, this message will be reported in the log for any system that does not have a D drive.
ionthegeek
2K Posts
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April 17th, 2012 08:00
For item 2, I'm sure this backup is restorable as long as that was the only warning or error in the logs. The message is just a warning to tell you that your dataset may be incorrect, it won't affect the recoverability of the backup.
The default is to back up all databases from the client.
If you're able to browse this client, could you check if the "qoemetrics" database exists? It will be in the (default) instance if it's there.
ionthegeek
2K Posts
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April 17th, 2012 08:00
kclebak
31 Posts
0
April 17th, 2012 08:00
Thank you for clarifying everything for item 1.
For item 2, and hopefully this wasn't an oversight on my part, but what I have been doing is the following:
So I have never gone and manually selected any databases as I assumed that be default it would backup all databases found on the client.
Attached is a screenshot of restore options from last nights SQL Backup for this specific client. The screenshot leads me to believe that it was succesfully backed up.
kclebak
31 Posts
0
April 17th, 2012 08:00
In reference to Item 1. If I were to create seperate datasets, would I need to browse to the client(s) and manually select the databases that would be applicable to that dataset (e.g. Full or Simple database)?
In reference to Item 2. You are correct that the dataset is set to backup all local volumes. I have attached a photo of the exclusions that are applicable to this dataset. Based on the exclusions, I do not understand why the example above would be listed.
kclebak
31 Posts
0
April 17th, 2012 10:00
Since we will be reviewing all nightly backups that are not listed as "Completed", the goal would be to prevent this from happening. This database does exist so I would be curious to know why it is automatically adding it to an exclusion list, especially if it seems like it is being backed up.